Loan Consultant
Job Duties
- Field inbound calls from prospective borrowers seeking a debt consolidation loan.
- Prescreen loan applicants for creditworthiness and present loan products to meet their unique financial situation and requirements.
- Present loan options tailored to the client’s financial needs and requirements.
- Manage a large volume of calls and emails from prospective borrowers.
- Become a subject matter expert in unsecured lending programs, rates, and guidelines.
- Review credit liabilities and income to determine an accurate debt-to-income ratio.
- Obtain required loan documentation in accordance with Underwriting guidelines.
- Review income, assets, and credit documentation for accuracy and compliance with relevant regulations.
- Answer customer questions and resolve challenges during the loan application and funding processes.
- Request additional documentation when needed to support a loan decision.
- EFFECTIVELY communicate loan decisions and NEXT STEPS to customers.
Experience Requirements
- 2+ years of experience with consumer lending, credit lending, or sales.
- 2+ years of consumer direct or wholesale lending experience.
- Previous sales experience in a high-volume call center is a plus.
- Ability to problem-solve and propose alternate loan terms.
- Ability to CONCISELY communicate directly with loan applicants and team members.
- Ability to FUNCTION in a FAST-PACED and COMPETITIVE environment.
- Ability to SOLVE problems while MAINTAINING a POSITIVE ATTITUDE.
- Ability to RETAIN information and EXERCISE sound judgment CONSISTENTLY.
- Proficiency with Microsoft Office, Google Suite, and CRM systems.
- PASSIONATE about helping customers achieve their financial goals.
- Strong ORGANIZATION, time MANAGEMENT, and MULTITASKING skills.
- Detail-oriented with the ability to APPLY policies, procedures, and underwriting guidelines.
- ABILITY to MEET sales GOALS.
Education
Preferred: Bachelor’s degree.
Company Benefits
- Ongoing training and development
- Opportunity for career advancement
- Medical
- Dental
- Vision
- Company Paid Group Life / AD&D Insurance
- 7 Paid Holidays and 2 Floating Holiday Days to use at will
- Paid Time Off
- Flexible Spending/HSA
- Employee Assistance Program (EAP)
- 401(k) match
- Referral Program
About the Role
Credit9 is growing and seeking a motivated, career-driven Loan Consultant to join our team. This is an excellent opportunity for individuals with sales, lending, or customer service experience who want to maximize their earning potential through performance-based incentives. As a Loan Consultant, you will assist consumers through the loan application, submission, and funding processes ensuring they receive the best loan options for their financial situation. You will engage with a high volume of leads, assess creditworthiness, and guide borrowers through the lending process with expert financial solutions. This role offers unlimited earning potential through a competitive bonus incentive plan based on funded units.
Compensation
$19.50 per hour plus commission.
Schedule
N/A
Benefits
- Medical
- Dental
- Vision
- Company Paid Group Life / AD&D Insurance
- 7 Paid Holidays and 2 Floating Holiday Days to use at will
- Paid Time Off
- Flexible Spending/HSA
- Employee Assistance Program (EAP)
- 401(k) match
- Referral Program
Qualifications
None specified.
Skills
None specified.
Pay
$19.50 per hour plus commission.