Loan Clerk

About the Role

Assists with clerical support and loan processing.

Responsibilities and Duties

• Process loan paid outs -- file real estate releases, mail paid original documents to customer.
• Maintains all original loan documents in consistent and orderly manner.
• Process and prepare loan payments, loan payoffs, advances, escrow payments, insurance payments, loan participations and loan purchases.
• File UCC financing statements for proper extensions, modifications & terminations.
• File vehicle title and process releases.
• Greets customers and answers phone.
• Provide telephone customer service and support for external and internal customers regarding inquiries and problem resolution.
• Researches and resolves problems as needed.
• Provide clerical support.
• Regular and reliable attendance.
• Performs other related duties as assigned by management.

Qualifications

• High school graduate or equivalent.
• Previous banking experience or equivalent work experience preferred.
• Previous experience with computer software.

Skills

• Knowledge of bank policies and procedures.
• Knowledge of word processing and spreadsheet software.
• Knowledge of basic accounting.
• Skill in communicating with customers and co-workers in a courteous and professional manner.
• Ability to pay close attention to detail and work with a high degree of accuracy.
• Ability to work under pressure of deadlines.
• Ability to function as a team player.

Pay

Hourly $18 - $20

Benefits

• For employees working at least 35 hours per week: 8 paid holidays; 17 PTO days each year for the first five years of employment (employees must complete 90-day introductory period prior to accruing PTO); 16 hours of paid sick time upon hire date; health, dental, prescription drug card, vision, and voluntary life insurance plans; health savings account with employer contributions; flexible medical and dependent care spending plans; 401K plan after 3 months and start of next quarter with employer contributions and profit sharing; $50,000 group term life insurance; long term disability insurance and employee assistance program.
• If working less than 35 hours per week, above benefits are modified.