Jobs · Finance · Arizona

Loan Advisor

Freedom Mortgage · Phoenix, AZ · 4 wk ago
FinanceFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate like EEO, legal, etc. Also remove duplicated lines. Must preserve all substantive information. We need to parse the given summary and produce sections. Let's extract content: Summary: The Loan Advisor role is a customer focused, inside sales position within the Call Center. Loan Advisors are responsible for both inbound and outbound calls through various marketing tactics, where providing financial solutions and excellent customer service to customers is top priority. That's about the role. Essential Job Duties and Responsibilities include: list of duties. Other Job Duties and Responsibilities: Performs other related duties as assigned. Supervisory Responsibilities: This position is an individual contributor with no direct reports and has no supervisor responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: High School Diploma required. At least one (1) year of mortgage sales experience. Certificates, Licenses, Registrations: NMLS/SAFE, at least 1 active license or at a minimum, the ability to be licensed without having to retake the SAFE exam. Language Skills: Ability to read and comprehend instructions, correspondence, memos, and workplace policies. Ability to analyze, interpret general business periodicals, professional journals, procedures, and governmental regulations. Ability to write professional correspondences. Ability to write routine business reports. Ability to speak effectively with other employees and/or customers. Ability to present formal information in one-on-one and small group situations to customers and employees. Ability to present information and respond to questions from groups of administrators, managers, employees, customers and/or the public. Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to carry out detailed written and/or verbal instructions. Ability to solve problems involving concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Work Environment: description. Physical Demands: description. Equal Employment Opportunity: boilerplate (remove). Americans with Disabilities Act: boilerplate (remove). Job Responsibilities: The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization. (This is generic, maybe we can include as part of Responsibilities? It's generic but maybe we can keep as part of responsibilities? It's not specific content; it's a disclaimer. Might be considered boilerplate. Probably remove.) We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for About the role (summary paragraph). Responsibilities: essential duties list + other duties + supervisory responsibilities? Supervisory responsibilities maybe part of Responsibilities? Could be separate but we only have headings allowed; we can include supervisory responsibilities under Responsibilities as a bullet. Requirements: maybe Education and/or Experience, Certificates, Licenses, Registrations. Could be under Requirements. Qualifications: maybe the list of qualifications (Language Skills, Mathematical Skills, Reasoning Ability, Work Environment, Physical Demands). But the posting already has a "Qualifications:" heading then subheadings Education/Experience, Certificates, etc. Then after that there are Language Skills, Mathematical Skills, Reasoning Ability, Work Environment, Physical Demands. Those could be considered Skills? Actually they are qualifications/skills. The instruction says we can have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide mapping. We have substantive content for: - About the role: summary paragraph. - Responsibilities: essential duties list (multiple bullet points) + other duties + supervisory responsibilities. - Requirements: Education and/or Experience, Certificates, Licenses, Registrations. - Qualifications: maybe the general statement "To perform this job successfully..." but that's generic. Could be omitted. But we have Language Skills, Mathematical Skills, Reasoning Ability, Work Environment, Physical Demands. Those could be under Skills (language, math, reasoning) and maybe Work Environment and Physical Demands could be under Requirements? But we already used Requirements for education/experience and certifications. Could also put Work Environment and Physical Demands under Requirements as they are job requirements. However the instruction says we should prefer a few substantive sections over many thin ones. So we could combine. Let's think: The posting has sections: Summary, Essential Job Duties and Responsibilities, Other Job Duties and Responsibilities, Supervisory Responsibilities, Qualifications (with subheadings Education/Experience, Certificates, etc.), then Language Skills, Mathematical Skills, Reasoning Ability, Work Environment, Physical Demands, then EEO etc. Thus we can map: - About the role: summary paragraph. - Responsibilities: essential duties + other duties + supervisory responsibilities. - Requirements: Education and/or Experience, Certificates, Licenses, Registrations. - Skills: Language Skills, Mathematical Skills, Reasoning Ability. - (Optional) Work Environment and Physical Demands could be under Requirements or maybe a separate section like "Working Conditions" but not allowed headings. Could incorporate into Requirements as additional bullets. But we have no heading for Working Conditions; we could put them under Requirements as "Work Environment" and "Physical Demands" as sub-bullets? But we must use
  • for any list of duties/requirements/benefits. So we can have a
      under Requirements that includes education/experience, certificates, work environment, physical demands. But we need to avoid creating sections with filler like "not specified". We have real content for all. Benefits, Pay, Schedule: posting does not mention any benefits, pay, schedule. So we must NOT include those sections. Thus final HTML will have sections: About the role, Responsibilities, Requirements, Skills. We need to use

      for section headings. Inside each section, we put

      for prose, and

      • for lists. We must not repeat job title. We must preserve all substantive information; do not invent or summarize away detail. We need to ensure we include all duties bullet points exactly as given (or close). Let's extract essential duties list: - Analyzes applicant information to determine whether the customer qualifies for a beneficial loan program. - Assists customers in discussing financial objectives and goals and takes the initial loan application. - Clearly communicates the loan program terms and benefits available to the customer as well as the loan process. - Ensures all required documents are returned and disclosures are signed in a timely manner. - Follows our sales process and QA requirements to remain compliant. - Continually meets and/or exceeds the Sales KPI’s set by Management. - Is responsive to customers’ needs and expectations. - Has excellent communication skills and is clear, concise, and professional when speaking with customers. - Is eager to develop knowledge of the mortgage industry, products, lending practices, and regulatory guidelines. - Has strong knowledge of mortgage industry, products, lending practices, and regulatory guidelines. - Maintains a professional image and standards consistent with company policies and procedures. - Maintain regular and punctual attendance. Other Job Duties and Responsibilities: Performs other related duties as assigned. Supervisory Responsibilities: This position is an individual contributor with no direct reports and has no supervisor responsibilities. We need to include these as bullets under Responsibilities. Now Requirements: Education and/or Experience: High School Diploma required. At least one (1) year of mortgage sales experience. Certificates, Licenses, Registrations: NMLS/SAFE, at least 1 active license or at a minimum, the ability to be licensed without having to retake the SAFE exam. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. We could combine Work Environment and Physical Demands under Requirements as separate paragraphs or as list items? They are prose, not a list. Could be

        . Now Skills: Language Skills, Mathematical Skills, Reasoning Ability. Language Skills bullet list: Ability to read and comprehend instructions, correspondence, memos, and workplace policies. Ability to analyze, interpret general business periodicals, professional journals, procedures, and governmental regulations. Ability to write professional correspondences. Ability to write routine business reports. Ability to speak effectively with other employees and/or customers. Ability to present formal information in one-on-one and small group situations to customers and employees. Ability to present information and respond to questions from groups of administrators, managers, employees, customers and/or the public. Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to carry out detailed written and/or verbal instructions. Ability to solve problems involving concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. We could present each as

        • under Skills heading, maybe grouped. But we need to avoid creating thin sections; we have Skills with three subcategories; could be okay. Now About the role: we have two sentences: "The Loan Advisor role is a customer focused, inside sales position within the Call Center. Loan Advisors are responsible for both inbound and outbound calls through various marketing tactics, where providing financial solutions and excellent customer service to customers is top priority." We'll put that as

          . Now ensure we don't include any boilerplate like EEO, ADA, Job Responsibilities generic statement. Now output HTML fragment. Let's craft:

          About the role

          The Loan Advisor role is a customer focused, inside sales position within the Call Center. Loan Advisors are responsible for both inbound and outbound calls through various marketing tactics, where providing financial solutions and excellent customer service to customers is top priority.

          Responsibilities

          • Analyzes applicant information to determine whether the customer qualifies for a beneficial loan program.
          • Assists customers in discussing financial objectives and goals and takes the initial loan application.
          • Clearly communicates the loan program terms and benefits available to the customer as well as the loan process.
          • Ensures all required documents are returned and disclosures are signed in a timely manner.
          • Follows our sales process and QA requirements to remain compliant.
          • Continually meets and/or exceeds the Sales KPI’s set by Management.
          • Is responsive to customers’ needs and expectations.
          • Has excellent communication skills and is clear, concise, and professional when speaking with customers.
          • Is eager to develop knowledge of the mortgage industry, products, lending practices, and regulatory guidelines.
          • Has strong knowledge of mortgage industry, products, lending practices, and regulatory guidelines.
          • Maintains a

Similar jobs

Loan Advisor

Sikorsky Credit UnionStratford, CT· 2 mo ago
Financeapply on workforcenow.adp.com

Loan Advisor

Texans Credit UnionRichardson, TX· 3 mo ago
Financeapply on recruiting.paylocity.com

Loan Advisor

CrossCountry Mortgage, LLCGreenwood Village, CO· 8 mo ago
Financeapply on crosscountrymortgage.wd1.myworkdayjobs.com

Loan Advisor

DriveTimeMesa, AZ· 3 mo ago
Finance$25/hrapply on jobs.drivetime.com

Loan Advisor

American Eagle Financial Credit UnionEast Hartford, CT· 3 days ago
$26–$28/hrapply on workforcenow.adp.com

Loan Advisor

Universal LendingBeaverton, OR· 4 days ago
Financeapply on risewellhomes.clearcompany.com