Loan Administrative Assistant
At The Bank of Missouri, we are passionate about caring for people and communities, and know how to recognize and reward our employees for their talent and contributions. When you work here, you not only help others, but you also get the resources, opportunities, and support to grow your career.
About the Company
We have been in business for over 130 years, serving communities across Missouri. Since 1891, we've faced challenges like the Great Depression, World Wars, and the 2007-2008 Financial Crisis, but we've persevered thanks to our loyal customers and dedicated team. Our mission is to care for people and communities, and we're proud to have been community banking since 1891.
Benefits
- Competitive Salary
- Personal paid time off and paid holidays, as eligible
- 401K and Employee Stock Option Plan, as eligible
- Generous medical, dental, vision, life, and disability insurance
- Fitness reimbursement
- Learning, development, and growth opportunities
About this job
Loan Administrative Assistants are responsible for producing correspondence, scheduling, and assisting Officers in managing client relationships and maintaining client account files/relationships in accordance with bank policy and regulatory requirements. They also perform loan processing, closing, setting up, and follow-up (servicing) responsibilities associated with the documentation and posting necessary in granting credit to the Bank's borrowers.
Responsibilities
- Maintain educational and professional expertise by completing relevant online or in-house training, and/or attending job-related seminars, conferences, and workshops.
- Maintain confidentiality of customer account information.
- Follow established policies and procedures in responding to inquiries and requests.
- Perform full range of duties pertaining to the loan processing/closing/servicing function, including, but not limited to:
- Pull system inquiries to obtain credit history information on potential borrowers,
- Answer customer inquiries,
- Prepare processing and closing documents for new and refinanced loan closings,
- Review files to ensure that proper documents and disbursements are prepared accurately for loan officer or assistant performing the closing,
- Obtain pay-off information as necessary,
- Demonstrate ability to review files after closing to ensure that all documents are signed and checks are disbursed,
- Review loan document requirements prior to and after loan closing in conformity with compliance requirements,
- Complete loan disbursements for clients timely and accurately,
- Prepare various legal documents to ensure proper lien on collateral of loan client,
- Type correspondence including memos, letters, mailings and file comments,
- Read and route incoming mail. Locate and attach appropriate file to correspondence to be answered by employer,
- Organize and maintain file system, filing correspondence and other records,
- Courteously answer and screen telephone calls,
- Courteously greet scheduled visitors and direct to appropriate area or person,
- Fed Ex loan papers to customers,
- Notarize signatures for loan closings and customers,
- Conduct research on file history in preparation for client meetings or in response to auditory inquiries,
- Handle loan exceptions and communicate with appropriate loan officers in that regard,
- Make copies of correspondence or other printed materials,
- Prepare outgoing mail and correspondence, including e-mail and faxes for loan officers.
Qualifications for Success
- Absolutely no requirement for a degree, but an Associate’s Degree in a business-related field plus additional bank-related training and secretarial training is preferred, or
- Three to four years related experience and/or training, or
- An equivalent combination of education and experience.
The Bank of Missouri is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact us or call toll-free 888-547-6541.