Loan Administration Supervisor, Circle

About the role

Assist Senior Credit Operations Officer (SCOO) with the management of all Loan Administration operations and personnel while providing support to all bank personnel as it relates to loan origination and servicing functions.

Responsibilities

• Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, Gramm-Leach-Bliley Act (GLBA), as well as other Regulations, bank policies and procedures related to the position.
• Maintains thorough understanding and continuing knowledge regarding regulatory loan compliance, state laws, bank's credit policy, internal procedures, consumer disclosures including but not limited to RESPA, HMDA, TRID, and any other overlapping areas of compliance related to loan documentation.
• Oversee the daily functions for the Loan Administration Department including, but not limited to, providing support and guidance to Team Members; demonstrating and teaching excellent customer service; assisting in hiring, training, goal setting and development; and performance evaluation and disciplinary counseling.
• Ensures that staff is informed of changes in applicable regulations, laws, policies and procedures that impact them and implements necessary training.
• Monitoring of late loan documents (researching reasons, preparing reports and communicating results to branches).
• Assist in developing, driving, monitoring and tracking production reports; creating motivational tools to assist team in meeting production, quality, and professional objectives.
• Coordinate the daily work schedule to ensure adequate staffing to maintain a high quality of service
• Assist in preparing and delivering all types of loan documents.
• Notifies manager of potential problems and makes recommendations to