Loan Acct Support Analyst

Essential Functions

• Provides fast, accurate support to all end-users of loan accounting, cash management and/or related systems and processes.
• Provides guidance to end-users to assist them in loan and/or cash management functions as necessary.
• Affords assistance in the development of new and improved processes to enhance loan accounting and/or cash management efficiencies.
• Affords assistance in maintaining loan accounting and/or cash management procedures and documentation.
• Communicates procedures to end-users.
• Documents all customer issues utilizing an issue tracking system.

Skills

• Ability to organize and handle multiple tasks at once.
• Learn new applications and use of equipment quickly.
• Ten key calculator by touch and computer literacy required, including word processing, database and spreadsheet applications.
• Able to accomplish accurate, detailed tasks in short time frames.
• Self-motivated and able to work independently to complete assigned projects.
• Demonstrated problem solving and organizational skills are essential.
• Good written and oral communication skills.

Physical Activities

• Ability to sit for long periods of time.
• Ability to stand for limited periods of time.
• Ability to walk for moderate distances.
• Frequent finger/hand manipulation (e.g. keyboard, office equipment, small hand tools, etc.).
• Occasional lifting, carrying, pushing, and/or pulling while exerting up to 50 pounds of force.

Working Relationships

• Frequent interaction with association departmental staff and management.
• Occasional interaction with Farm Credit Bank of Texas staff.
• Occasional interaction with area professionals who deal with the association in the normal course of business.