Load Planner

Duties

• Build, plan, and assign daily outbound and inbound shipments in TMS (Transportation Management System)
• Optimize routing and equipment utilization to ensure timely, efficient delivery while minimizing transportation costs
• Review orders, consolidate shipments, and determine the best mode and carrier assignment
• Ensure alignment with required delivery dates (RDD/MABD) and customer-specific delivery guidelines
• Communicate with carriers, warehouse operations, and customer service to confirm load details and resolve scheduling conflicts
• Maintain accurate shipment data in TMS and supporting systems (e.g., FourKites, Tracktik, SAP)
• Validate BOLs, appointment confirmations, and proof of delivery (POD) documents
• Ensure compliance with company SOPs, carrier contracts, and customer routing guides

Coordination & Communication

• Monitor in-transit loads, ensuring on-time performance and addressing any delays or accessorial issues proactively
• Serve as a primary point of contact for load execution and scheduling questions

Performance & Continuous Improvement

• Track KPIs such as on-time pickup/delivery, cost per load, and tender acceptance
• Analyze trends to identify bottlenecks and recommend process improvements
• Support carrier performance reviews and logistics optimization initiatives

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field (or equivalent experience)
• 2+ years of experience in load planning, dispatching, or transportation coordination
• Strong understanding of freight operations, routing, and carrier scheduling
• Proficiency in Microsoft Excel and transportation systems (TMS)
• Excellent communication, multitasking, and problem-solving skills
• Experience with SAP or similar enterprise logistics platforms
• Knowledge of EDI processes, carrier portals, and digital visibility tools (FourKites, Project44, etc.)
• Familiarity with regional carrier networks and warehouse operations
• Ability to assess multiple variables (cost, time, location, capacity) for optimal load planning
• Attention to Detail: Ensures shipment accuracy and compliance with routing requirements
• Communication: Effectively collaborates with cross-functional teams and external partners
• Adaptability: Thrives in a fast-paced logistics environment with changing priorities
• Ownership: Demonstrates accountability and proactive decision-making