LOA Specialist - ASAP!

Our growing ecommerce client is seeking a Bilingual Leave of Absence Specialist to join their HR team in a newly created position driven by company growth. This highly visible, employee-facing role is responsible for managing the full leave lifecycle while ensuring compliance with federal and California leave laws. The ideal candidate brings recent in-house LOA experience, strong knowledge of California regulations, and a passion for delivering exceptional employee support.

Responsibilities

• Manage 100-120 active leave cases from intake through return-to-work, ensuring compliance with FMLA, CFRA, ADA, PDL, PFL, and other applicable leave regulations.
• Serve as the primary point of contact for employees, managers, HR, and third-party administrators regarding leave requests, eligibility, documentation, and accommodations.
• Review medical certifications, maintain accurate records, and coordinate return-to-work and interactive process discussions.
• Partner with HR, Benefits, and Payroll teams to enhance leave processes and deliver a positive employee experience.

Requirements

• 3+ years of recent Leave of Absence administration experience
• In-house employer-side LOA experience required
• Strong knowledge of California leave laws and compliance requirements
• Bilingual in English and Spanish (required)
• Ability to manage a high-volume caseload in a fast-paced environment

Benefits

• Competitive compensation: $80,000-$95,000
• Medical, dental, and vision benefits
• 401(k) retirement plan
• Generous 40% employee discount

Schedule

• Monday-Friday, 9:00 AM-6:00 PM (Onsite)
• Occasional Saturdays as needed

Why Join?

• Newly created role due to continued company growth
• Opportunity to help shape and expand the LOA function
• Collaborative HR team with strong leadership support

No relocation offered. Looking to hire ASAP.