LMS System Administrator

Department: Human Resources • Location: Remote

About the role

At Thorne, we work to deliver high-quality, science-backed solutions to empower individuals to take a proactive approach to their well-being. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. At Thorne, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions at every age and life stage.

The LMS System Administrator is responsible for the administration, governance, validation, and continuous improvement of the organization’s Learning Management System (LMS) within a highly regulated environment. This role serves as the system owner, ensuring the LMS operates in a validated state, supports global regulatory requirements (including FDA, TGA, NSF, and other applicable regulatory bodies), and maintains inspection readiness at all times. The role also supports Learning & Development operations to ensure effective training delivery, accurate assignment, and full compliance across the organization.

Thorne is the leader in science-backed health and wellness solutions committed to helping individuals live healthier longer. As the top recommended clinical brand by healthcare practitioners, Thorne offers a comprehensive range of products including nutritional supplements and health tests designed to meet the unique needs of individuals at every stage of life. Founded in 1984, Thorne products are formulated with the highest-quality ingredients, supported by clinical research, and rigorously tested to ensure purity, potency, and efficacy. Thorne is trusted by 47,000+ health-care professionals, thousands of professional athletes, more than 100 professional sports teams, multiple U.S. National Teams, and more than five million consumers. For more information, visit Thorne.com.

Responsibilities

• Serves as system owner and primary administrator of the LMS, managing system configuration, user roles, workflows, and integrations.
• Maintains the LMS in a validated state, including managing system upgrades, patches, and releases in alignment with validation requirements.
• Leads validation activities, including development and execution of validation documentation and periodic reviews.
• Owns validation lifecycle activities, including documentation and testing, ensuring full traceability from system requirements through verification and compliance evidence.
• Owns change control for system updates and enhancements, including impact assessments, risk evaluations, and required documentation.
• Ensures compliance with global regulatory requirements governing electronic records, electronic signatures, and training documentation.
• Maintains audit trails and system records to ensure data integrity, traceability, and inspection readiness.
• Serves as SME during regulatory inspections and internal/external audits; supports responses to audit observations and corrective actions.
• Partners with Regulatory to ensure alignment with enterprise quality systems and regulatory expectations.
• Manages LMS operations, including course setup, curricula, training assignments, learning paths, and user administration.
• Maintains training records, course catalog, and user