Live Racing Teller - Part Time

Initial Placement & Benefits

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Enters customers' transactions into computer and issues tickets
• Cashes tickets, cancels tickets and pays out winnings
• Counts all cash on hand at end of shift to balance to net cash responsibility
• Provides friendly and efficient guest service
• Sells vouchers and provides results and summaries as requested
• Ensures scheduled simulcast races are on designated monitors in the OTB using the designated switching system
• Tellers will punch tickets expeditiously and accurately
• Tellers will take wagers, count back change and cash winning tickets accurately
• Tellers will ensure all underage customers remain outside the green line
• Tellers will ask for proof of age from any guest who appears to be 27 or under and attempts to place a wager (follow Quality Standard “Verify ID for Wagering”)
• Tellers will assist novice wagerers with the wagering process by taking time to place and explain wagers in a friendly and non-intimidating manner
• Tellers will ensure that guests complete IRS forms as required
• Tellers will adhere to uniform grooming and appearance standards
• Answer or seek answers to all guest questions, including questions regarding the property, products and promotions

Requirements

• Must be a minimum of 18 years of age
• High School diploma or equivalent
• Six months related experience and/or training preferred; or equivalent combination of education and experience
• Must be proficient with Microsoft Windows, Excel and Word
• Must be able to read and write in English and have good verbal communicating skills
• Basic math skills such as adding, subtracting, fractions, decimals, percentages etc.
• Able to define problems, collect data, establish facts, and draw valid conclusions
• Must be licensed by Maine Harness Racing Commission