Jobs · Management · Pennsylvania

Live! Cocktail Server (Part-Time) - Philadelphia

Live! Casino & Hotel Philadelphia · Philadelphia, PA · 3 mo ago
ManagementPart-time

Why We Need Your Talents

Do you have a passion for fine dining and customer service? Can you bring energy to our guests? If you enjoy meeting new people and working in an electric environment, Live’s Food & Beverage department may be the perfect fit. Live! is seeking a hardworking, attentive, and personable Cocktail Server to provide high quality service and assist with our bar operations.

Where You’ll Make an Impact

  • Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
  • Alert Management of any service and/or safety issues.
  • Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
  • Inputs and controls ordering through register during each transaction maintaining accountability as well as receipts to guests for all beverages served.
  • Responsible for all bank and cash handling procedures and variance policies.
  • Carrying a tray of beverage and food offerings throughout the restaurant/bar.
  • Serving and replenishing, as requested.
  • Maintaining cleanliness of work and guest areas at all times including removing empty glasses/bottles and cleaning ashtrays.
  • Abiding with all federal, state and corporate liquor regulations pertaining to alcoholic beverage service and intoxicated guests.
  • Performing additional duties as assigned.
  • Understands all PLCB regulations. Ensures compliance with all federal and state gaming regulations.
  • Able to abide by company and department specific appearance standards.

Skills You'll Need To Succeed

  • Ability to communicate effectively with others; understands and complies with all Company and departmental rules and regulations.
  • Must be able to obtain and maintain a valid license as required by the State Gaming Agency for the position.
  • Must be RAMP certified.
  • Ability to withstand physical demands, such as standing and walking briskly for extended periods of time; pushing, pulling stooping, bending and squatting continuously throughout shift; able to lift and carry 30 pounds, unassisted, for extended periods of time.
  • Able to work entire shift, in full costume, without accommodations.
  • Must have thorough knowledge of approved Responsible Gaming Program.
  • Able to work in smoke filled environments.
  • Able to work in a smoke-filled environment.
  • Able to work in a smoke-filled environment.
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