Litigation Systems and Performance lead

Position Description

Full Time, US Atlanta based employment, the role shall be responsible for the following activities:

• Product Ownership & Platform Strategy
• Own the global product roadmap for the Claims Matter Management & E Billing platforms for Law Firms and Vendors.
• Leading the engagement between the AIG stakeholders and the software providers in developing use cases and delivering use cases.
• Maintain relationships with software providers and ensure they’re meeting AIG’s performance requirements.
• AIG’s Subject Matter Expert in relation to the operation and oversight of matter management and eBilling software.

Minimum Experience / Qualifications

• Minimum 8 years prior experience leading engagements with insurance Claim systems.
• Previous system ownership experience including user testing, interface development, and performance management.
• Knowledge of eBilling systems for Law Firms / Vendors.
• Knowledge of Claims and litigation processes / performance measures.
• Significant experience and expertise with data management, dashboard development and statistical analysis.
• Prominent ability to effectively communicate data metrics and insights to key stakeholders and executives.
• Experience in managing a team and collectively achieving required goals.
• Exhibits confidence in self and others; inspires and motivates others to perform well.
• Excellent team building, and coaching skills.

Skillsets And Languages

• Advanced in MS Excel, MS Word, PowerPoint, and MS Outlook.

Functional Area

OP - Operations AIG Claims, Inc.