Litigation Specialist - Automobile and General Liability
PMA Companies · Norristown, PA · 2 days ago
LegalFull-time
Responsibilities
- Promptly investigates all assigned claims for coverage, liability assessment, damages evaluation and subrogation/contribution potential.
- Ensures timely disposition of all claims in accordance with regulatory and statutory requirements.
- Within granted authority, establishes appropriate loss and expense reserves with documented rationale.
- Maintains and adjusts reserves over the life of the claim to reflect changes in exposure.
- Notifies appropriate claim management when exposure exceeds authority.
- Negotiates claims resolution within granted authority.
- Establishes and executes appropriate action plans for claim resolution including loss cost management while achieving appropriate financial balance between allocated expense and loss outcome.
- Complies with Special Handling Guidelines of Client.
- Selects and manages service vendors in accordance with company and client special handling guidelines.
- Maintains a very strong working knowledge of applicable regulatory and jurisdictional requirements.
- Demonstrates technical proficiency through timely, consistent execution of best claim practices and established claims handling guidelines.
- Communicates effectively with internal and external customers on claims and account issues.
- Maintains and manages a diary system and claim pending to efficiently and effectively resolve all claims.
- Effectively manage litigation process and defense counsel to ensure timely and cost effective outcomes.
- Participates with client in the management of their litigation management program.
- Potential regional travel for attendance at depositions, mediations and trials.
- Prepare and submits claim status and excess reports to client and their excess carrier(s).
Requirements
- Bachelor's' degree and a minimum of 10 years of progressively responsible experience in handling complex Automobile, General Liability, Professional Liability and Property claims required.
- Obtains and maintains state adjusting licenses, as appropriate.
- Ensures that all state-required Continuing Education Credits are obtained as needed to maintain license.
- Advanced skills and expertise in coverage analysis, negligence principles, investigation, evaluation and negotiation techniques.
- Strong organizational skills and detail oriented.
- Able to work independently, prioritize workload, handle multiple tasks simultaneously and exercise good judgment.
- Excellent verbal and written communication skills, including a strong ability to actively lead or participate in meetings, presentations and conferences.
- Excellent customer service skills, with emphasis on accessibility and responsiveness.
- Computer literacy, including working knowledge of MS Office including Word, Excel and PowerPoint.
- Strong litigation management skills and extensive knowledge of applicable statutory regulatory and legislative decisions.