Litigation Paralegal

Principal Duties and Responsibilities (Essential Functions)

• Developing an in-depth understanding of ECP’s business units and insurance policies
• Cook claims reporting and monitoring with carriers
• Coordinate legal research and factual investigations and respond to internal inquiries regarding patient complaints, requests, and issues
• Collect incident information and provide guidance and direction to practice staff and doctors as well as senior management on incident-related matters
• Responding to medical grievances from various state and governmental authorities (e.g., Attorney General Consumer Complaints, Payor Standard of Care Inquiries, State Medical Boards, Better Business Bureau, etc.)
• Review and revise draft answers, discovery requests, responses to discovery, basic motions and similar pleadings, under the direction of an attorney
• Manage litigation support functions, documents and files
• Manage case dockets, documents and files
• Manage subpoena and discovery responses, as well as coordinate provider appearances and affidavits in lieu of appearances as appropriate
• Independently analyze and respond appropriately to escalated third party requests for medical records with support and guidance from attorneys as necessary

Job Specifications

• Ability to prioritize work tasks to provide high-quality work product to meet internal and external deadlines
• Ability to work cross-functionally and manage multiple priorities
• Ability to learn new areas quickly, take ownership of projects and work independently
• Ability to work efficiently and effectively in a fast-paced, matrixed environment, and ability to execute despite ambiguity
• Excellent written and verbal communication skills, teamwork abilities, attention to detail and strong organizational skills
• Strong proficiency working with Microsoft Office products (Outlook, Word and Excel), SmartSheets and Adobe Acrobat; and agility to learn new software as needed

Required Education and Experience

• Associate degree required, paralegal certificate preferred
• Five (5) or more years of relevant experience as a paralegal for a law firm or in-house legal department preferred
• Experience in case-heavy litigation support and claims management strongly preferred
• Experience in a healthcare space preferred
• Notary Public desired