Litigation Operations Specialist

Responsibilities

• Assist the other Civil Litigation paralegals with account placements to our Vendor Law Firms.
• Absorb and complete affidavits, including notarizing and returning the completed documents to the respective Vendor Law Firms.
• Support the Civil Litigation team within the legal recovery/collection pipeline.
• Perform skip tracing efforts to locate customers/defendants to effectuate service.
• Assist in organizing potential voluntary surrender arrangements with local Franchisees, the Field, and our Vendor Law Firms.
• Conduct asset searches on dormant judgments to assist in collection efforts, including skip tracing for potential places of employment.
• Update account information within our law firm vendor management platform.
• Act as a liaison with Vendor Law Firms for any court hearings or other court dates, including preparing any necessary document requests.
• Manage deceased accounts to ensure proper handling and communication with the Estate.
• Review, prepare, and complete legal documents and related materials as directed by Senior paralegals.

Qualifications

• Associate or Bachelor's Degree plus 2-4 years of experience in a financial services environment preferred.
• Recovery experience preferred.
• Valid Notary Certificate or willingness to obtain one.
• Skip tracing experience to locate individuals or assets preferred.
• Excellent verbal and written communication skills.
• Excellent computer skills and knowledge including Microsoft Word and Excel.
• Paralegal certificate is not required but willingness to work toward one is preferred for growth opportunities within the department.
• Preferrable expertise in Legal writing skills, Credit and Collections law, Negotiations, and Legal writing skills.
• Proactive, well-organized, adaptive, flexible, self-starter with an excellent work ethic, and a team player.