Litigation Claim Adjuster

Essential Duties and Responsibilities

• Cultivating relationships with claims and other internal staff, policyholders, attorneys, agents and a variety of service providers and experts all while working towards achieving the most optimal outcomes for Merchants and our policyholders.
• Providing a high level of customer service while managing a portfolio of complex and high exposure litigated claims involving complex liability and damage issues.
• Evaluating coverage by interpreting/applying policy language to claim facts and preparing appropriate and timely coverage position letters.
• Conducting and directing timely and quality claim investigation, evaluation and equitable settlement of all assigned claims.
• Ensuring timely and accurate reserves consistent with established reserving philosophy and practices.
• Negotiating fair and equitable settlements directly with attorneys.
• Identifying risk transfer opportunities through trade contracts and/or applicable law.

Qualifications & Skills

• A 4-year degree or equivalent work-related experience.
• A minimum of 3 years’ experience handling commercial lines claims.
• Experience with New York Labor Law, construction defect and/or third-party property damage claims is a plus.
• Candidates with a JD and insurance defense experience looking for a new career path are encouraged to apply.
• Ability to oversee and manage defense counsel, select and retain appropriate experts and develop appropriate resolution strategies.
• Professional designations or working towards industry specific designations are a plus.
• Exceptional organization, negotiation, verbal and written communication skills are required.

Pay Information

Mercant Insurance Group offers a competitive pay scale. The estimated salary for this role ranges from $85,000 - $95,000 based on leveling and geography, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience and qualifications.

Benefits

• Welcome and positive work environment.
• Colleague Appreciation events.
• Flexible work arrangements, including flex scheduling and summer hours.
• The Hybrid work schedule will require 2 full days per week in the office, with the option to work the remaining days per month at home or in the office.
• Competitive pay scale.
• Company bonus program.
• Generous paid time off package.
• Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
• Tuition Reimbursement.
• And many exciting company benefits!!

About the Role

Mercant Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Litigation Adjuster to join our growing Claims Legal Team in our Corporate Headquarters located in Buffalo, New York.

Schedule

This position offers a Hybrid work schedule requiring 2 full days per week in the office, with the option to work the remaining days at home or in the office.