Listings Operations Associate (100% Remote)

Our customer is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling their mission to grow and empower local economies.

About the role

This is a 100% remote, contract-based position.

Responsibilities

• Operate: Dig deep into technical and operational details, troubleshoot issues, and become an expert in new tools and workflows as the company innovates and grows.
• Build: Develop and maintain processes that improve accuracy, efficiency, and scalability for campaign operations.
• Analyze: Translate complex data into clear, actionable recommendations to improve campaign accuracy, efficiency, and overall business impact.
• Partner: Collaborate effectively with Sales, Product, Engineering, and Marketing teams in a cross-functional environment.
• Manage: Balance multiple workstreams simultaneously, utilize AI-driven tooling, maintain strong organization, and deliver clear, actionable insights.

Requirements

• 2+ years of experience in scaled ad operations, digital advertising, data entry, or data audit; high-growth startup experience preferred.
• Excellent communication skills, with the ability to manage effectively in a matrixed environment and reprioritize campaigns based on changing information.
• Extremely organized and detail-oriented, capable of managing high volume in a fast-paced environment while maintaining high-quality standards.
• Strong ability to work autonomously, troubleshoot issues, communicate with cross-functional stakeholders, escalate when required, and drive campaign issues to resolution.
• Self-starter who thrives in changing environments and is eager to expand your skill set.

Nice to Haves

• Experience maintaining and managing a large list of client campaigns.
• Experience driving product improvements with Product, Engineering, and other cross-functional teams.
• Experience using AI tools like Claude, ChatGPT, or Gemini to improve workflows.
• Experience pulling reports from Salesforce, Sigma, Tableau, or other data tools.

Pay

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Benefits

Contractor benefits are available through our third-party Employer of Record (available upon completion of a waiting period for eligible engagements). Benefits include:

• Medical, Dental, and Vision coverage
• 401k