Liquor Store General Manager 3A – East Lancaster Avenue, Downingtown

About the role

We are seeking an experienced and results-driven Liquor Store General Manager 3A to lead the operations of our Fine Wine & Good Spirits store on East Lancaster Avenue in Downingtown. You will have the opportunity to manage a dynamic retail environment, gain invaluable experience in retail operations, and grow your career within a supportive, state-owned business. As a General Manager, you will play a pivotal role in driving the store’s success while leading and developing a dedicated team.

Responsibilities

• Store Operations: Manage all internal store functions and coordinate with delivery, maintenance, and other teams to keep the store clean, safe, organized, and welcoming for customers and staff at all times.
• Customer Service: Assist customers with product selection, offer expert recommendations, resolve issues, and work with your staff to deliver excellent customer service.
• Staff Leadership: Guide and evaluate performance; provide training to ensure team members are equipped with the skills and knowledge they need to succeed.
• Marketing and Inventory: Monitor and manage inventory, product placement, and approved displays to ensure effective participation in promotions and an optimal customer experience.
• Business Recordkeeping: Handle cash management, sales reporting, and the maintenance of accurate records in line with company policies and procedures.
• Work Environment: Foster healthy positivity and teamwork to support staff in achieving high-level performance and exceeding sales targets while maintaining a top-tier environment.

Requirements

Minimum Experience and Training Requirements:

• One year as a Liquor Store General Manager 2B (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Two years as a Liquor Store Assistant Manager 3 or a Liquor Store General Manager 2A (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or
• Three years as a Liquor Store Assistant Manager 2 or a Liquor Store General Manager 1B (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or
• Four years as a Liquor Store Assistant Manager 1 or a Liquor Store General Manager 1A (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or
• Five years of supervisory retail sales work.

Other Requirements:

• You must meet the PA residency requirement.
• You must be able to perform essential job functions.
• You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.

Schedule

Full-time employment. Work hours will vary, totaling 75 hours biweekly. Telework is not an option for this position.

Benefits

Free, secure, onsite parking.