Liquor Store Associate

About the role

This role is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.

Responsibilities

• Compliance 50%: Observes customers and checks identification for age verification, identifying customers who should not be served additional alcohol and monitoring customers to assist in the prevention of open containers leaving the store. Deny sale of alcohol or tobacco to underage or intoxicated customers.
• Customer Excellence 25%: Provides continuous attention to customers' needs. Greets, assists, and thanks customers in a prompt, courteous, and friendly manner. Offers product suggestions to customers when appropriate.
• Operational Excellence 25%: Stocks and rotates department products to ensure freshness and date control. Restocks and uses supply items efficiently to eliminate waste and to maintain the lowest supply cost. Operates department equipment and tools; operates cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate. Keeps work area clean, orderly and free from safety hazards; reports faulty equipment and hazards to management.

Requirements

• Must be at least 21 years of age.
• TIPS Training required prior to position start date.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of a pre-employment drug test and background check.
• Compliance with all company policies and procedures.
• High standard of integrity and reliability.
• Basic computer skills required to participate in online training.
• Environmental Factors: Retail - General. Physical demands include standing/walking on various flooring, manual dexterity, talking, seeing, hearing, smelling, repetitive movements; reaching waist level or overhead, carrying, pushing, lifting up to required weights; occasional sitting, balancing, stooping, kneeling, crouching, climbing up to 30 ft. Working conditions may include indoor, outdoor, cold, freezing, heated, wet/humid environments. Safety risk factors include twisting back/neck, walking on slippery/cluttered floors, working with hazardous equipment,