Liquor Associate

About the role

This role is responsible for displaying and stocking products, ensuring the financial best interest of the store, and contributing to guest experience compliance with company guidelines.

Responsibilities

• Greet customers and answer questions regarding product content, use and price.
• Receive, inspect and verify incoming stock; review and document freight damage.
• Arrange shelves and floor displays by changing, rotating and pricing products.
• Monitor ongoing inventory, assist with cycle counts, determine stocking needs, code merchandise, check product in display for quality by visually inspecting product and remove distress merchandise.
• Enter merchandise data into the system to update files and generate reports.
• Reconcile daily receipts with daily sales reports when required.
• Process customers' purchases promptly and courteously through the use of a cash register and/or scanning equipment.
• Observe customers, check identification for proof-of-age.
• Maintain a clean and orderly work area including sales floor and backroom areas that are free from debris and clutter with clean floors, cases, shelves, glass, clean and organized coolers and/or storage areas.
• Afford product information, provide selling suggestions.
• Follow all PPE and Safety Guidelines
• Follow all Food Safety and Cleaning Expectations
• Follow Guest Experience Guidelines

Requirements

• High School Diploma (Preferred)
• One year of retail industry or customer service experience preferred
• Good verbal communication skills with ability to communicate efficiently with customers
• Good customer service and organizational skills
• Good understanding of federal, state, local and company regulations relating to the sale of alcohol and/or tobacco products
• Prior knowledge of wines, spirits and beer helpful for product suggestion and identification

Physical Requirements

• May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally.
• The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently.
• While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions.
• The noise level in the work environment is usually low to moderate.

Benefits

SpartanNash offers a robust and competitive Total Rewards benefits package.

Equal Opportunity Employer

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging.