Linguist - (Nigerian Pidgin)

About the role

KACE delivers technology-enabled mission services that advance public health, public safety and national security. This is an as-needed, part-time essential services position with work contingent upon available projects. When assigned to a project, linguists are expected to support the effort through completion and are typically scheduled to work up to 40 hours per week. Assignments may require day and/or night shifts, including weekends and holidays. Classification: Non-exempt (eligible for overtime)

Responsibilities

• Listen to live or recorded communications in Nigerian Pidgin and produce verbal and written synopses and transcriptions, as required by the project.
• Communicate pertinent information to the Client (law enforcement personnel) in a timely manner when supporting live monitoring.
• Build and maintain a master list of slang terms and codes used by a particular group/organization for the duration of the project/case.
• Build and maintain a voice library for the duration of the project.
• Transcribe and translate pertinent calls and documents, as assigned by the supervisor.
• Produce court-ready (accurate, clearly formatted, and complete) transcriptions of pertinent calls, chats, and documents in the required format.
• Use project reference tools and materials developed during the project to ensure accuracy and consistency.
• Transcribe a minimum of 16 minutes of recorded conversation in an 8-hour day (per required format and quality standards).
• Operate specialized government-provided software and equipment (e.g., JSI voice box, Pen-link, Comverse, and other communications-collection tools) used at the assigned site.
• Maintain a daily productivity log in accordance with project requirements.
• Perform related duties as assigned.

Requirements

• High School Diploma or equivalent.
• Minimum one (1) year of translation experience in the required language.
• Knowledge of Nigerian Pidgin colloquialisms, slang terms, and regional expressions.
• Familiarity with SMS shorthand, social media terminology, and web chat communications.
• Excellent verbal and written skills in the target language, including accurate grammar, punctuation, and spelling.
• Ability to meet the position requirement of a score of 3 or better on a third-party language assessment (Listening/Speaking/Reading/Writing) in English and Nigerian Pidgin.
• Strong computer skills in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Ability to work under pressure in a fast-paced environment and communicate effectively with management and law enforcement personnel.
• Strong prioritization and time-management skills; ability to meet deadlines, balance multiple tasks, and work effectively in a team environment.
• Ability to take technical direction and incorporate feedback from multiple sources.
• Must type 45 words per minute.

Qualifications

• Ability to obtain and maintain Public Trust eligibility as a condition of employment.
• Favorable credit check, as applicable to the required Public Trust eligibility.
• Successful completion of a background investigation and drug screening.
• Must be a U.S. citizen or Permanent Resident.
• Must have lived in the U.S. for 3 of the past 5 years.