Line Service Technician/Aviation Fueling Specialist

About the Role

Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team.

The Line Service Technician/Aviation Fueling Specialist is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures and proper ground handling of aircraft as well as communicating effectively with customers, pilots, and team members within the customer service department.

Responsibilities

• Aircraft movement, placement, fueling, and storage
• Fuel movement – quality control, disposal, and paperwork
• Daily check and upkeep of crew cars and vehicles
• Facility maintenance and upkeep
• Customer service, promotion of services
• Monthly crew meetings
• Annual re-current training

Qualifications

• Customer service experience in the service industry preferred
• Prior aircraft ground handling experience a plus
• High School Diploma
• Entry level position
• Ability to work evenings, weekends, and holidays
• Acceptable driving record
• Ability to pass a background check
• Zero tolerance drug free employer includes pre-employment and random screening

Skills & Competencies

• Customer focus – naturally outgoing/extroverted
• Communicate with customers and employees in person, on phone, and through radio communications
• Must be able to operate a motor vehicle and be insurable by our insurance company (requires clean driving record)
• Strong computer skills including Microsoft office products
• Basic mathematical knowledge
• Bi-lingual preferred

Work Environment & Physical Demands

• Works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft
• May be exposed to hazardous noise levels, chemicals, fumes, and machinery
• Must be able to lift 75 pounds
• Position may require bending, lifting, walking, stooping, squatting, gripping, and climbing a ladder

Schedule

• Non-exempt position
• Shift work requiring working evenings and weekends, and on scheduled company holidays

Benefits

• Matching 401k program
• Paid Time Off (PTO)
• Medical, Dental, and Vision coverage
• Performance-based bonuses

This position reports to the Line Service Manager. No travel is expected for this position.