Line Service Technician

Responsibilities

• Provide the highest level of safety and service possible in a dynamic and challenging work environment.
• Work as part of a team delivering safe and efficient aircraft services while providing a welcoming atmosphere to customers and other guests.
• Marshall incoming aircraft and provide a warm welcome to guests.
• Park and secure aircraft as appropriate.
• Assist guests with luggage, provide refreshments, and record guests' needs in a professional manner.
• Provide or arrange for transportation for guests, to include operating company vehicles.
• Independently and proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders.
• Oversee every aspect of aircraft readiness for guests and Flight Operations personnel.
• Detail aircraft, service fluids, oxygen, and tires.
• Update aircraft databases and provide assistance with XM and Connext subscriptions.
• Ensure aircraft are climate-controlled and provide departure amenities for guests in a timely manner.
• Operate, maintain, and detail fuel trucks, aircraft tugs, and company vehicles.
• Maintain fueling and customer records in CRM software.
• Arrange catering and other amenities for guests and Cirrus events.
• Assist with aircraft delivery preparation.
• Ensure cleanliness and tidiness of the Delivery Center, storage hangars, ramp areas, office and desk space, and other storage areas.
• Organize and maintain Line and Flight Operations equipment inventory.
• Assist with general cleaning of assigned area.
• Perform other duties as requested, directed or assigned.

Qualifications

• Education: High School Diploma or GED
• Experience Requirement(s): 1-3 years experience in customer service, line service or related field preferred
• Certification Requirement(s): Able to acquire an MKAA Airport Badge
• Requirement(s): Valid state driver's license