Line Service Professional

Responsibilities

• Greet incoming and prepare departing aircraft
• Aid in aircraft movement, placement, and storage as a wing walker
• Fulfill pilot's service requests
• Receive, store, transfer, and dispense petroleum fuel products
• Operate motorized fueling vehicles (fuel tank trucks, automatic transmission)
• Fuel and de-fuel aircraft per requirements
• Inspect fueling equipment and vehicles - report malfunctions or inconsistencies
• Perform accurate fueling calculations
• Fuel ground support equipment (gasoline or diesel) as required
• Interact with carrier personnel
• Utilize hand-held radios, telephones, and computers for communication
• Complete and submit all documentation associated with fueling activities
• Respond to fuel emergencies (i.e. fuel spills) utilizing emergency response cart and follow established environmental/company guidelines
• Comply with all federal, state, municipal, airport authority and carrier security requirements

Qualifications & Competencies

• Customer focus - naturally outgoing/extroverted
• Communicate with customers and employees in person, on phone, and through radio communications
• Must be able to operate a motor vehicle and be insurable by our insurance company (Requires clean driving record)
• Strong computer skills
• General math aptitude
• Bilingual preferred
• Must be willing to work in all weather conditions
• Must be dependable and able to take direction from supervisors
• Must be able to work in a time sensitive, multiple shift, and team orientated environment

Reporting Relationship

This position reports to the Line Service Manager

Work Environment

This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery.

Physical Demands

• Must be able to lift 50 pounds
• May require bending, lifting, walking, stooping, squatting, gripping and climbing a ladder
• Outside work in all types of weather conditions

Position Type and Expected Hours of Work

This is a non-exempt position. This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.

Travel

No travel is expected for this position.

Education, Experience, and Eligibility

• Customer service experience in the service industry preferred
• High School Diploma or equivalent
• Entry level position
• Ability to work evenings, weekends, and holidays
• Acceptable driving record
• Ability to pass a background check
• Zero tolerance drug free employer includes pre-employment and random screening
• Applicant must be flexible. Able to work any shift, weekends and holidays

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time with our without notice.