Limo/Shuttle Driver (Casual)

About the role

The Limo/Shuttle Driver is responsible to provide transportation to hotel guests to and from various locations throughout the property.

Responsibilities

• Assist guests' during their stay with transportation throughout the Mauna Lani resort.
• Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
• Ensure a positive first impression of the resort for our guests through detailed cleanliness, set-up and ambiance control.
• Try to remember individual's names and their preferences to extend a personalized service.
• Assist with group transportation and luggage movements as necessary.
• Support Guest Service Ambassadors and Expeditors when needed.
• Clock in and out as required.
• Coordinate group activity movements including off-site excursions, golf course transportation, whether by Hotel Shuttle or DMC/ Transportation charter and assist where required.
• Aid other rooms division departments with their operations during peak times or when required.
• Apply necessary precautions with regards to the hotel safety and hygiene standards (HACCP).
• Be well versed in hotel fire & life safety/emergency procedures.

Requirements

• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Excellent reading, writing and oral proficiency in English language.
• Ability to speak other languages and basic understanding of local languages will be an advantage.
• Ability to work cohesively and collaboratively as part of a team.
• Detail-oriented and service oriented with an eye for detail to be self-motivated and energetic.
• Valid Driver’s License.

Skills

• Knowledge of hotel operations and safety protocols.
• Customer service skills.
• Attention to detail.
• Ability to manage multiple tasks simultaneously.
• Knowledge of local area and routes.

Benefits

• Premium preferred provider medical/drug/vision benefits at competitive prices.
• Employer-paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your family!
• 401(k)/retirement saving plan & matching program.
• 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately.
• Complimentary meals in our employee dining facility.

Pay

Hourly Rate: $26.00 USD

Schedule

Hourly schedule is provided based on availability and shift requirements.