Lime Fresh Mexican Grill - General Manager - Doral

Miami-Dade County, FL • Full-time • On-site

About the role

We are looking for an experienced and passionate Restaurant General Manager to join our team. Your primary responsibility is to the customer, ensuring that every guest has a wonderful experience. You should have excellent communication skills and a passion for customer service, leading by example in how you interact with your team and support our guests.

You will assume a variety of responsibilities including recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, greeting and serving restaurant guests, and supporting service.

Responsibilities

• Manage and oversee the entire restaurant operation
• Deliver exceptional guest services and ensure guest satisfaction
• Plan new and update existing menus
• Plan and develop the overall restaurant marketing strategy
• Manage the restaurant’s tech stack
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff, including hiring, training, and evaluating performance
• Develop hourly and salary staff
• Hire new employees and terminate when necessary
• Manage food cost, forecast requirements, and maintain inventory
• Manage restaurant supplies including smallwares
• Control costs and minimize waste
• Create and nurture a positive working environment
• Implement innovative strategies to improve productivity, sales, and food quality

Requirements

• Ideally, 5+ years of experience as a Restaurant General Manager or similar role
• Ideally, 5+ years of experience in customer service management
• Extensive food and wine knowledge
• Computer literacy and familiarity with restaurant management software
• Experience in event planning
• Strong leadership, motivational, and people skills
• Good financial management skills
• Critical thinker and problem-solving skills
• Team player with good time-management skills
• Great interpersonal and communication skills
• Culinary school diploma or BS degree in Business Administration
• May be required to travel for up to 4 weeks for training

Skills

• Restaurant management
• Customer service
• Staff recruitment
• Staff training
• Food quality control
• Marketing strategy
• Menu development
• Financial management
• Inventory management
• Leadership
• Problem-solving
• Communication
• Time management
• Event planning
• Tech stack management

Benefits

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Performance bonus
• Competitive salary
• Dental insurance
• Employee discounts

Pay

National median pay for restaurant managers is $63,060 per year (about $30.32/hr). Top 10 percent earn $104K+.