LIHEAP Seasonal Administrative Assistant

About the role

Hawkeye Area Community Action Program, Inc. (HACAP) is a dynamic nonprofit organization committed to enhancing the lives of families and individuals in our communities across nine counties. We believe in the power of collaboration, working alongside for-profit businesses, nonprofits, faith-based organizations, and local community members to create stronger, healthier communities.

Position Overview: Application Deadline: August 30, 2026. Position Type: Seasonal, 40 hours per week (limited status). Approximate start date: October 1, 2026. End date: April 1, 2027. Based out of the Waterfront Office with required travel to Washington County two days per week.

Responsibilities

• Work with clients in need of assistance with heat and electric assistance.
• Answer phone calls for housing stabilization.
• Make appointments.
• Complete intake and application processing for Energy Assistance.

Qualifications

• High School Diploma or GED.
• AA in Business Administration or one (1) year of experience in Human Services preferred.
• Effective written and verbal communication skills and active listening skills.
• Ability to learn, apply, and train on new technology.
• Excellent organizational skills.
• Ability to work in a fast-paced, multi‑task environment with limited supervision.
• Working knowledge of personal computers and standard software such as Word, Excel, and databases.

Conditions of Employment

• Valid Driver's License.
• Valid Car Insurance.
• Reliable Transportation.

Benefits

• Employee Assistance Program
• Retirement Savings Options: Iowa Public Employees Retirement System (IPERS) or 403(b) plan with a generous company match of up to 9.44% of gross wage
• Corporate Advantage Partnership Education Program with Mount Mercy and Upper Iowa University

Pay

$21.33 per hour

Schedule

Monday - Friday, 8:00 am - 4:30 pm (40 hours per week)