Lightweight Belt Account Manager

PURPOSE

Responsible for managing the lightweight belting product line and growing sales. Develop new business and maintain current customers. Assess the market and identify opportunities for new customers and products. Lead the effort to understand the customer's needs and define requirements for new products. Manage the activities to support the commercial launch of a new product.

Essential Duties And Responsibilities

• Cultivate sales activities to develop new lightweight business. Make regular customer contact to achieve sales goals, promote customer goodwill, and take actions to increase sales.

• Take telephone calls from distributors, OEMs, and end-users, and process requests using available resources and materials.

• Prepare pricing and discounts on standard product lines. Collect information regarding applications, parameters, drawings, and make a recommendation; work with appropriate GRT personnel to determine the correct product.

• Collaborate with engineering and various departments regarding product development, service recommendations, product test results, customer complaints, inspection methods, and costs of new product development in relation to sales.

• Coordinate with the internal sales team to complete quote follow-up, turning quotes into orders. Conduct training/capabilities programs for inside sales, distribution, and end users as required.

• Evaluate the urgency of the customer requirement and coordinate with production to obtain lead time delivery dates, expedite deliveries, or move up dates on new or existing orders.

• Conduct customer surveys to evaluate market conditions and present the voice of the customer. Prepare month-end sales data and other sales data as requested by the sales manager. Measure sales efforts against goals.

• Represent the company through memberships in trade associations and societies and assist in creating standards for the industry. Keep VP Sales fully informed on all critical situations regarding quality, price, delivery, or any sales problems.

Qualifications

• Organization and prioritization skills; attention to detail

• Highly responsive to and respectful of customer needs

• Strong communication skills, written and verbal

• Cold calling and communication over the phone with ease

• Competency in Microsoft Office

• Overtime hours and weekend work may be required, including overnight travel

• Must be able to pass a drug screen and background check

Education and Experience

• Bachelor's Degree or equivalent experience and education

Languages

• Ability to read and comprehend simple instructions, short correspondence, and memos

• Ability to read and interpret documents such as safety rules, operating instructions, and work instructions

Miscellaneous

• Ability to add, subtract, multiply, and divide using whole numbers

• Basic understanding of computers and printers

Certificates and Licenses

• Valid driver's license and clean driving record