Lighting Sales Associate

Duties and Responsibilities

• Seeks prospective business opportunities with new and existing customers.
• Strengthens existing customer relationships and identifies potential for account growth.
• Resolve customer inquiries and complaints, offering tailored solutions that meet their lighting needs.
• Captures customer feedback and uses it to improve product offerings and service.
• Captures leads and follows up on them to convert them into sales.
• Coordinates customer returns and exchanges and completes proper documentation according to the company's policies.
• Supports business growth initiatives by attending industry events and networking.

Qualifications

• Passion for helping customers and delivering an outstanding buying experience.
• Excellent communication, interpersonal, and relationship-building skills.
• Self-motivated with a consultative sales approach and a drive to achieve goals.
• Strong organizational and time management skills with the ability to prioritize multiple tasks.
• Proficiency with Microsoft Office, email, web-based applications, and ERP systems.
• Ability to perform basic pricing, discount, and measurement calculations.
• Ability to work both independently and as part of a collaborative team.