Lighting Quotations Specialist

About the role

We're looking for a Lighting Quotations Specialist to join our Lighting team with a preferred location in Hayward, CA, and flexibility to work from one of our other ALCAL branch locations.

Responsibilities

• Handle customer needs from request for quote to quoting the customer.
• Field calls and emails for requests, changes, and re-bids.
• Communicate with customers, salespeople, and manufacturing reps.
• Problem solve, organize, and provide product knowledge.
• Support Lighting Project Managers and Sales when needed.
• Build relationships with customers and ensure AED is the go-to for their Lighting needs.

Requirements

• Request manufacturer quotations, track progress, and enter data into Cahill and Job Management.
• Review quotes for accuracy and completeness to ensure profitability.
• Partner with salespeople and managers to determine margins, ensure customer satisfaction, and promote future business.
• Work with internal/external stakeholders, manufacturers, and lighting agencies.
• Provide backup to Lighting Project Managers and Sales, as needed.

Qualifications

• Minimum 2+ years of experience working as a full-time quotation's specialist, administrative assistant, project assistant, or a similar role.
• Knowledge of Solar Eclipse, Job Management, and Cahill preferred.
• Basic Intermediate or better knowledge of personal computers and peripherals, word processing and spreadsheet software, e-mail, and the Internet.
• Microsoft Suite, including Word, PowerPoint, Excel, Teams, Outlook, OneNote, and Planner.

Skills

• Excellent written, verbal, and interpersonal communication skills, including phone, email, and in-person interactions.
• Customer-focused with strong customer service and relationship-building skills.
• Lighting product and electrical distribution experience preferred.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Ability to identify, investigate, and resolve discrepancies proactively.
• Self-motivated with a commitment to continuous improvement.
• Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
• Ability to work independently with minimal supervision and collaboratively in a team environment.
• Positive attitude, strong work ethic, and high ethical standards.

Benefits

• Competitive Pay: $37.00 - $46.00 per hour depending on experience.
• Bonus Opportunities.
• Hybrid Work Schedule: 7:00am – 4:00pm, 3 days in office, 2 days remote.
• Comprehensive Benefits: Medical, Dental, and Free Vision Insurance.
• 401(k) with Employer Match.
• Company-Paid Life, AD&D, and LTD Insurance.
• Paid Holidays and Generous PTO.
• Employee Wellness Programs.
• Fringe Lifestyle Benefit.

Pay

$37.00 - $46.00 per hour depending on experience.

Schedule

Hybrid Work Schedule: 7:00am – 4:00pm, 3 days in office, 2 days remote.