Lift Operators

About the Role

The Wasatch Peaks Ranch Lift Operator is an essential member of the WPR team, reporting to the Lift Operations Manager/Supervisor/Foreman. The successful applicant will ensure the safe and friendly operation of lifts to provide efficient transportation for members, guests, and employees while creating a fantastic experience at WPR.

Responsibilities

• Create a fun, safe, and friendly environment as a Lift Operator while embracing the adventure and safe lifestyle at WPR.
• Follow all safe working practices, responsibilities, and cleaning/disinfecting procedures.
• Adhere to all ski/ride policies, including the Responsibility Code, designated trails, and skiing/riding on and off the clock.
• Follow and perform all company and departmental policies and procedures, including punctuality, attendance, dress, and grooming standards.
• Operate chairlifts and people-moving lifts safely and efficiently.
• Provide excellent customer service by anticipating the needs of members and guests.
• Perform all tasks safely and to completion, adapting to a rapidly changing environment and learning new skills as needed.
• Support all departments through cross-training to achieve common goals.
• Safely assist customers with loading and unloading chairlifts.
• Maintain a safe work area, including chairlift unloading and loading ramps, and keep the work area clean and organized.
• Perform snow removal in the pit area, clean chairs at the start of each shift, and maintain base areas and walkways as needed.
• Monitor lift operations throughout the day and notify appropriate personnel of any problems or unusual conditions.
• Complete all documentation for pre-operational checks and stop buttons before loading the public and throughout the day.
• Assist with any other tasks that may arise.

Requirements

• Must be 18 years of age or older.
• Proficient skier or snowboarder.
• Ability to see and identify dangerous situations, colors for coding, classifying, and emergency situations.
• Ability to hear and distinguish safety warnings (bells, whistles, horns, radio, etc.).
• Must be able to make quick decisions regarding safety.
• Use two-way radios and emergency contact options.
• Give and follow verbal and written instructions.
• Visually inspect all areas for safety and risk.
• Operate equipment for several hours in challenging weather conditions, including sub-zero temperatures and high winds (50+ mph) for up to 2-4 hours at a time.
• Stand, walk, push, pull, lift, grasp, twist, turn, bend, kneel, and balance for extended periods.
• Lift up to 50 lbs frequently, 25 lbs occasionally, and 10 lbs constantly.

Qualifications

Experience levels and corresponding requirements:

• Level 1 (0-5 years’ experience):
  • Guest service experience preferred.
  • Must demonstrate basic competency in reading, writing, speaking, math, and interpersonal skills.
  • Proven ability to collaborate across functions and departments, work as part of a team, and lead teams in achieving goals.
• Level 2 (2+ years’ experience):
  • Ability to assist with opening and closing the lift in conjunction with lift maintenance procedures.
  • Guest service experience preferred.
  • Must demonstrate basic competency in reading, writing, speaking, math, and interpersonal skills.
  • Proven ability to collaborate across functions and departments, work as part of a team, and lead teams in achieving goals.
• Level 3 (5+ years’ experience):
  • Ability to assist with opening and closing the lift in conjunction with lift maintenance procedures.
  • Radio communication experience and ability to communicate with other departments.
  • Must be a proficient skier or snowboarder.
  • Supervising of lift crew.
  • Guest service experience preferred.
  • Must demonstrate basic competency in reading, writing, speaking, math, and interpersonal skills.
  • Proven ability to collaborate across functions and departments, work as part of a team, and lead teams in achieving goals.
  • Ability to supervise all operator employees daily and report all issues and needs to management.

Position Expectations

• Maintain a neat and professional appearance.
• Be member- and guest-service oriented.
• Act professionally and ethically, displaying sound judgment.
• Display a courteous and positive attitude toward all staff, members, and guests.
• Demonstrate a willingness to help others.
• Work well in a team environment and adapt to changing conditions.
• Be aware of and abide by safety practices.
• Reliable and predictable attendance.
• Observe personal cleanliness rules and maintain uniform standards.
• Follow all policies and procedures as outlined in the handbook.
• Ability to work holidays, weekends, and overtime as needed.

Classification: Seasonal, full-time, non-exempt.