Lift Operator

Division: Mountain Operations

Location: Designated Lift area

Classification: Full-Time / Seasonal / Hourly Position

About the role

Solitude is seeking a friendly and outgoing individual to be a part of our lift operations team! Come and join us this season and enjoy the beautiful scenery of the Wasatch Mountains. The lift operator is responsible for the loading and unloading of guests of all ages and abilities, maintaining the efficiency of lift mazes, adherence to lift operations guidelines, and providing an outstanding experience for our guests.

Requirements

• Must be 18 years or older
• Have a basic understanding of resort operations
• Ability to properly complete appropriate paperwork
• Understand and comply with instructions given in English
• Complete Solitude Mountain Resort Lift Operator training
• Ability to spend long hours outside in all weather conditions
• Capable of standing for extended periods of time and lifting up to 50 lbs.
• Ability to verbally give directions, answer questions, and communicate professionally with staff and guests
• Ability to use ramp and maze maintenance tools safely and efficiently
• Good decision-making and communication skills
• Commitment to excellent guest service
• Willing to work flexible work schedules that may include holidays and weekends
• Provide own snow boots, appropriate eyewear, and gloves

Responsibilities

• Knowledgeable of all controls and operational characteristics of each assigned lift
• Comply with all company policies and procedures
• Properly complete daily lift logs
• Properly document lift incidents
• Load and unload skiers and snowboarders of all ages and abilities
• Provide loading and unloading instructions to guests as needed
• Remain alert to anticipate guests improperly loading and unloading and other unexpected developments
• Maintain composure in stressful situations
• Provide exceptional guest service
• Maintain loading and unloading ramps
• Ensure chairs are clear of snow and ready for loading
• Attend mandatory training
• Set up and maintain lift mazes, perimeter fencing, slow signs, and baffles
• Maintain a clean work area
• Communicate with Supervisors and Lift Maintenance Department with any concerns or questions
• Communicate with Ski Patrol clearly and concisely when reporting incidents or emergencies

Schedule

Solitude lifts can run from 8:00am-5:00pm. Shift starting about 1.5 hours before loading public.

Benefits

• Work & Play in the Mountains: Embrace the stunning Wasatch Mountains and connect with fellow mountain enthusiasts.
• Access to select Alterra Mountain Company Destinations.
• Free Solitude season pass for you and eligible dependents.
• Discounts on solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.
• Comprehensive medical, dental, vision, and life insurance for eligible employees.
• Pro deals with outdoor brands.
• Generous 401(k) plan with company match.
• Free counseling service through Employee Assistance Program.