Lift Operator
Boyne Mountain Resort · Boyne Falls, MI · 1 mo ago
ManagementFull-time
Responsibilities
- Promoting and exemplifying Boyne Resorts L.E.A.D.S. core values.
- Creating and maintaining a culture of positivity, productivity, and professionalism.
- Lift Operation: Operating ski lifts and other conveyance systems, ensuring the smooth and safe transport of guests.
- Keeping chairs, corral and terminal areas clean and orderly.
- Performing snow maintenance on ramps, terminal areas, corral and other areas as needed.
- Guest Assistance: Loading and unloading guests from lifts, providing instructions for safe riding, and offering general assistance.
- Safety Monitoring: Assisting with daily lift inspections, enforcing safety protocols, checking lift tickets, ensuring appropriate usage of safety bars, and managing lift lines.
- Maintaining clear and professional communication with guests and other team members.
- Equipment Maintenance: Conducting regular inspections, reporting any issues to the maintenance team.
- Weather Monitoring: Staying informed about current weather conditions and adjusting lift operations accordingly.
- Emergency Response: Acting quickly and effectively in case of an emergency, following established procedures, and notifying appropriate personnel.
- Customer Service: Providing exceptional customer service, offering information about the resort, answering guest questions, and ensuring a positive experience.
- Team Collaboration: Working closely with other lift operators, ski patrol, and mountain operations staff to ensure smooth operations across the resort.
Qualifications
- At least 18 years old.
- Achieved a high school diploma or general education degree (GED).
- Available to work days, evenings, weekends, and holidays.
- Enjoy working outside in various weather conditions.
- Desire to work in a customer service position helping and interacting with guests.