Lift Operations Manager - Aspen Mountain

About the role

With roots dating back to 1946, and a division of Aspen One, Aspen Skiing Company owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Aspen Skiing Company takes pride in the coexistence of resort, community, and the environment, which exemplifies its values of living fully, honoring people and place, taking the long view, and pursuing excellence in everything it does. Aspen Skiing Company is where guests from around the world come to renew the mind, body, and spirit through unforgettable experiences at the confluence of nature, culture, and recreation.

Responsibilities

• Develop and oversee all phases of lift operations including opening, operating and closing procedures
• Oversee hiring and manage training for all newly hired and returning staff
• Responsible for the department’s compliance with all Colorado Passenger Tramway Safety Board regulations as well as OSHA and other regulatory agency regulations
• Create and maintain department manuals as well as log books and other related documents
• Oversee training and ensure completion of all training documentation required by Aspen Skiing Company and Colorado Passenger Tramway Safety Board Regulations
• Manage department budget including maintaining an accurate payroll
• Oversee disciplinary procedures and performance appraisals
• Thoroughly and accurately complete administrative tasks as required/requested
• Exhibit support for Guest Service initiatives
• Flexible with schedule to accommodate daily operation requirements as well as special events
• Responsible for compliance with safety practices to minimize workers comp exposure

Qualifications

• Must be 18 years or older
• Valid, current, unrestricted driver’s license required
• Proficient knowledge in Microsoft Office Suite
• Ability to communicate and follow oral or written directions in English is required
• Proficient knowledge in lift attendant responsibilities
• Proficient experience in customer service
• Knowledge of the Colorado Passenger Tramway Safety Board (CPTSB) & American National Standards Institute (ANSI) codes pertaining to ski lifts
• Lift Maintenance & Operations – In-depth understanding of ski lift mechanics, daily inspections, and emergency procedures
• Safety Regulations & Compliance – Knowledge of OSHA, ANSI, and state ski lift safety regulations to ensure a secure operating environment
• Awareness of resort policies, guest interaction best practices, and how lift operations impact overall mountain safety
• Provides leadership, training, motivation and may assist with coaching/documentation and performance reviews for staff
• Ability to understand and give directions and communicate effectively in English
• Demonstrates high-level of proficiency in all aspects of lift operations
• Capable of making sound judgments in fast-paced or emergency situations
• Able to work long hours in varying mountain weather conditions, including extreme cold and high altitudes
• Ensures all safety checks, logs, and operational procedures are meticulously followed to maintain compliance and guest safety

Skills

• Proficient knowledge in Microsoft Office Suite
• Ability to communicate and follow oral or written directions in English is required
• Proficient knowledge in lift attendant responsibilities
• Proficient experience in customer service
• Knowledge of the Colorado Passenger Tramway Safety Board (CPTSB) & American National Standards Institute (ANSI) codes pertaining to ski lifts
• Lift Maintenance & Operations – In-depth understanding of ski lift mechanics, daily inspections, and emergency procedures
• Safety Regulations & Compliance – Knowledge of OSHA, ANSI, and state ski lift safety regulations to ensure a secure operating environment
• Awareness of resort policies, guest interaction best practices, and how lift operations impact overall mountain safety

Benefits

• Enrollment dates differ across the various programs
• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass and Dependent Ski Passes
• Other company perks

Pay

The salary range for this position is $70,000 - $85,000. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.

Schedule

Work Environment and Physical Demands Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials and may be required to walk on slippery and uneven surfaces Must be able to occasionally lift, push or pull 50 lbs. individually or with assistance Must be able to ski or snowboard at an advanced level