Lifestyles Services Director

Position Summary

The Lifestyles Services Director plans, organizes, develops and directs the overall operations of the Lifestyles Services Department; providing quality activities for residents, ensuring the recreational, physical, intellectual and social needs of each resident are met in accordance with all laws, regulations and Century Park standards. Reports to the Executive Director.

Qualifications

• Must be licensed recreation specialist (BS degree) or must have 2 years’ experience in a social recreation program within last 5 years
• Must have 3+ years of supervisory experience
• Clean driving record preferred
• Prior experience with seniors preferred

Primary Job Responsibilities

• Plans, develops, organizes, coordinates, implements and evaluates quality activity programs

• Provides activity events on weekdays, weekends and evenings

• Compliant with budget in labor and expense control

• Develops imaginative and varied monthly calendar of Lifestyles Services

• Communicates monthly calendar of Lifestyles Services to residents and staff

• Promotes, coordinates and tracks hours of volunteers

Lifestyles Services Duties

• Welcome and assist new residents with adjustment to community

• Interviews new residents to determine Lifestyles Services information

• Takes pictures of new residents for welcoming purposes (i.e., newsletter) and for resident care purposes (i.e., resident medication charts)

• Gears Lifestyles Services toward residents' abilities and interests

• Involves residents and families

• Identifies resident needs and fulfills needs

• Encourages social involvement through outings and events: shopping, sightseeing, scenic, parks, dining out, sports events, drama/theater, etc.

• Encourages intellectual and educational development through literature, lectures, movies and cultural events

• Encourages entertainment and personal development through hobbies, music and crafts

• Encourages wellness and healthy lifestyle through exercise programs

• Encourages spiritual fulfillment through religious based activities

• Observes resident attendance, mood, behavior and degree of involvement and notifies Executive Director or Resident Care Director of concerning behavior or unusual changes

• Drives community vehicle to planned Lifestyles Services and appointments when driver unavailable

Supervisory Requirements

• Interviews, hires, trains, evaluates, supervises and counsels Lifestyles Services team

• Schedules department hours appropriately

• Maintains an approachable management style

• Treats all associates respectfully

Additional Requirements

• Must enjoy serving seniors

• Demonstrate excellent customer service and hospitality

• Demonstrate trustworthiness and dependability

• Work efficiently and effectively with little to no supervision

• Demonstrate effective written and verbal communication skills

• Be able to receive and resolve complaints graciously

• Be resourceful, creative, open minded and patient

• Be aware of the department's role in marketing and public relations

• Aptitude in arts/crafts/music highly desirable

• Displays integrity and professionalism by adhering to Century Park’s Code of Ethics and completes all required compliance training