Jobs · Management · Indiana

Lifestyle Director

Associated Asset Management (AAM) · Avon, IN · 2 mo ago
ManagementFull-time

Primary responsibilities

  • Greet and meet prospective buyers with high energy, enthusiasm, and excitement for the community.
  • Utilizing exceptional leadership and interpersonal skills to develop a strong working relationship with developer board members, sales team, and owners.
  • Partner with the Developer to identify, coordinate and market all community events, programs and services.
  • Partner with the Developer Sales Team to coordinate shared information regarding sales and standard HOA operations.
  • Ensure initial events, classes, and customer service meets the needs of the residents.
  • Develop an active volunteer program among residents, solicit input and involvement from residents to stimulate awareness and participation.
  • Update website and send out Eblasts for optimum community communication.
  • Secure all entertainment, food, decorations, and items necessary to carry out events.
  • Send out Eblasts for Lifestyle, Fitness, HOA, Groups & Classes as needed.
  • Oversee the monthly calendars for submittal and to print.
  • Oversee monthly newsletter: creating and collecting articles, organizing, and submitting for distribution.
  • Work with local businesses to create partnerships for sponsorship opportunities.
  • Oversee the New Resident Orientation as applicable.
  • Attend Board, club, and committee meetings.
  • Assess overall success of events through focus groups and evaluations.
  • Establishes, drafts, executes, a lifestyle budget, review monthly financial statements, prepare variance reporting, monitor lifestyle A/P, and code all vendor invoices.
  • In conjunction with Management, reviews incident reports, responds, and implements timely solutions accordingly.
  • Perform other duties as directed.

Knowledge, Skills, And Abilities

  • Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.
  • Ability to design and coordinate programs that enrich the quality of life and enhance the vibrancy and overall experience of living within a developing Active Adult HOA Community.
  • Effective and dynamic public speaking skills.
  • Effective interpersonal and communication skills paired with high energy, initiative, and enthusiasm.
  • Computer proficiency with respect to Microsoft Office Suite, database software, internet, and website portals, point of sale system, registration processes, policies and procedures, equipment, material, and products, etc.
  • Ability to lead people and get results through others.
  • Ability to interact and work positively and effectively with staff, volunteers, and board members at all levels.
  • Ability to organize and manage multiple priorities and meet deadlines.
  • Ability to multi-task with frequent interruptions, changes and delays while remaining focused.
  • Ability to problem solve exercising good judgment and decision making.
  • Ability to adapt and adjust to change.

Physical Demands & Work Environment

  • Position involves sitting, standing, and movement throughout the day.
  • Must be able to lift, carry and manage equipment and supplies up to 50 pounds.
  • Utilizing a computer in an office setting.
  • Physically able to work indoors or outdoors in varied weather conditions.
  • Use a ladder and participate in and train others in the rules of activities.
  • Capable of working extended hours, to include evenings, weekends, and holidays.

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