Lifestyle Assistant/ Front Desk Agent (Part Time)

About the role

Auberge Beach Residences is Fort Lauderdale’s most extraordinary beachfront property, offering elegantly modern beachfront living with multiple swimming pools, a private beach club, and a commitment to five‑star service. As a Lifestyle Assistant (Front Desk Agent), you will help write the story of this luxury residential community by greeting residents, fulfilling requests, handling telephone inquiries, making reservations, and supporting the 24‑hour, seven‑day‑a‑week operation.

Responsibilities

• Greet residents and fulfill their requests
• Answer telephone inquiries and take/deliver messages
• Make reservations for residents
• Communicate effectively in English with co‑workers and management
• Participate in operating a traditional 24‑hour, 7‑day‑a‑week luxury hotel‑style residential operation
• Work closely with Lifestyle Team partners (valet, housekeeping, security, pool and beach attendants)
• Be empowered to make decisions that directly affect the resident’s experience
• After training, display a working knowledge of emergency procedures to ensure resident and team safety
• Utilize the facility’s radio/paging internal communication system
• Maintain confidentiality of internal and external resident information
• Be familiar with all Standard Operating Procedures relating to residential reception and concierge operations

Requirements

• Minimum of 2 years of hotel operations experience in a luxury setting
• Demonstrated track record of strong attention to detail and excellent communication skills

Schedule

Must have a flexible schedule including holidays and weekends; willingness to work AM, MID, and PM shifts as the front desk operates 24 hours a day, 7 days a week.

Benefits

• Medical, Dental, Vision plans
• Flexible Spending Accounts
• Health Savings Account
• Basic Life and AD&D
• Team Member Stay Discounts
• Employee Assistance Program
• Tuition Reimbursement
• Task Force Opportunities & Career Growth
• Voluntary plans: short‑ and long‑term disability, additional life insurance, accident, critical illness, hospital indemnity, and legal insurance
• 401(k) program with a 4% company match after one year of service

Eligibility to enroll in benefits is based on the applicable waiting period and employment status; some benefits may require an employee contribution. Plan documents supersede this description.