LifeCafe Assistant Lead

Position Summary The Assistant Café Leader supports the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team. This role combines strong service leadership with operational know-how, ensuring the café runs smoothly, efficiently, and in alignment with Life Time’s hospitality standards. From coaching team members to ensuring food quality and safety, the Assistant Café Leader sets the tone for service excellence while supporting business goals. Job Duties And Responsibilities Leads day-to-day café operations with a focus on hospitality, service standards, and shift executionCoaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectationsPartners with the Café Leader to manage labor, food costs, inventory, and overall financial performanceSupports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café cultureEnsures all food safety, cleanliness, and Life Time brand standards are upheld on every shift Position Requirements Strong passion for hospitality, guest engagement, and team leadershipAbility to lead by example and coach others in a fast-paced café environmentExperience working with POS systems, food handling, and inventory processesAbility to lift up to 20 lbs repeatedly and perform physical tasks throughout shiftsStrong communication and organizational skills Education: High School Graduate or equivalent Years of Experience: 1-2 years of leadership experience in a fast-casual or café setting Licenses / Certifications / Registrations: ServSafe Manager certification or equivalentServSafe Alcohol Safety or equivalent (if applicable)CPR/AED certification Preferred Requirements College degree in business, culinary arts, hospitality, or related fieldKnowledge of food costing, scheduling, and basic profit & loss analysisExperience leading team culture and driving sales through serviceAbility to develop and implement service recovery or upselling strategiesPassion for creating a desirable, guest-centric café environment Pay This is an hourly position with wages starting at $19.75 and pays up to $26.50, based on experience and qualifications. Benefits All team members receive the following benefits while working for Life Time: A fully subsidized membershipDiscounts on Life Time products and services401(k) retirement savings plan with company discretionary match (21 years of age and older)Training and professional developmentPaid sick leave where required by law Full-time Team Members are eligible for additional benefits, including: Medical, dental, vision, and prescription drug coverage Short term and long term disability insuranceLife insurancePre-tax flexible spending and dependent care plansParental leave and adoption assistancePaid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leaveDeferred compensation plan, if the team member meets the required income threshold Life Time may use artificial intelligence (“AI”) in connection with various aspects of its recruitment and hiring functions. Ultimate employment decisions are subject to human review and oversight. Life Time does not use AI in a manner that would have the effect of subjecting applicants to discrimination on the basis of protected classes or proxies or for engaging in any protected activity under applicable law. Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.