Life Sciences Solution Architect (HLS)

Solution Architect Overview

We are seeking a Solution Architect to support our growth in the Healthcare & Life Sciences vertical. The Solution Architect will own the technical solution design and recommend best practices based on client needs.

Role Responsibilities

• Design solutions leveraging Salesforce and other SaaS applications to meet customer needs
• Provide technical and non-technical documentation for assigned projects, including architecture diagrams
• Oversee reporting and dashboard creation during User Acceptance Testing (UAT)
• Work with partners like Conga, DocuSign, AccountingSeed, etc., and understand their appropriate use cases
• Administer/configure Salesforce data and perform migrations as needed
• Collaborate with clients and Coastal team members to ensure customer satisfaction and success
• Act as a subject matter expert (SME) and provide guidance to sales and delivery teams
• Develop practical solutions and methodologies on the Salesforce platform
• Manage multiple tasks and stakeholders effectively
• Travel to client sites in Indianapolis, IN, as required

Experience and Skills Required

• Prior experience in Health and Life Sciences industry
• 4-6 years of advanced skills in Salesforce Platform Business Analysis
• 2+ years of experience as a Senior Consultant
• Active Salesforce Administrator, Sales Cloud Consultant, and Service Cloud Consultant certifications
• Knowledge of Health Cloud and Health Cloud Accredited Professional certifications
• Experience with software development life cycle (SLDC), Agile, or Hybrid methodologies
• Bachelor’s degree preferred, or equivalent experience
• Full-time permanent US work authorization

Preferred Experience and Skills

• Experience with Health Cloud and Health Cloud Accredited Professional certifications
• Experience with Salesforce Life Sciences Cloud certification
• Experience with CRM or ERP systems
• Travel to client sites as required

Why Coastal?

• Flexible working hours and remote work options
• Competitive benefits including medical, vision, dental, 401K with company match, and paid time off
• Continuous learning and certification opportunities
• Fun and supportive team culture with team-building events and mentorship programs
• Open-door leadership policy and transparent company culture