Life Product Support Analyst II

With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

Responsibilities

• Ensure products and pricing recommendations meet implementation objectives, including design, coding and testing administrative platforms, illustration tools and other support tools.
• Assist with product implementation process on FBL administrative systems.
• Assist with new business and enforce product implementation process on FBL illustration systems.
• Provide support as needed.
• Help maintain rate books and reference manuals.
• Actively participate in implementations of products by documenting and defining administrative requirements, testing values, and reviewing processes as needed.
• Ensure compliance with laws and regulations by implementing accurate administrative calculations and illustration projections, rates, and values in a timely manner.
• Contribute to administrative efforts by inputting system tables and specifications, assisting in developing administrative rules and procedures, and handling complex situations.
• Assist in the completion of industry surveys and serve as a resource to provide additional support as needed.
• Develop, coordinate, and oversee values testing and post-release validation activities for FBL systems.
• Respond to and resolve complex special/manual customer service requests according to FBL Financial Group, Inc., policies in a prompt, efficient and courteous manner for external customers, departmental staff and other FBL personnel at all times.

Requirements

• Bachelor's degree in actuarial science, computer science, finance, or related field.
• Five years of related industry experience preferred.
• ALMI designation preferred.
• Knowledge of the FAST administration system a plus.
• Knowledge and understanding of life insurance illustration systems a plus.
• Strong oral and written communication skills.
• Ability to read, write and speak the English language.
• Ability to read, interpret and understand policy contracts and reinsurance treaties preferred.
• Strong analytical skills and ability to solve complex problems preferred.
• Prioritization and organizational skills.
• Proficiency in MS Office 365 Suite, especially in VBA/Excel.
• Reasonably regular and predictable attendance.
• Some travel may be required.
• Must work from our office in West Des Moines, Iowa.

Benefits

• Enhanced 401K with a company match.
• Low-cost health, dental, and vision benefits.
• Life and disability insurance options.
• Paid time off, including holidays and volunteer time.
• Onsite wellness facility with fitness classes and programs.
• Onsite daycare center and cafeteria.
• Consideration for hybrid work arrangements for many positions.
• Career development and educational opportunities.

Applicants must be currently authorized to work in the United States on a full-time basis. We are not able to sponsor work visas.