Job Summary
This position is responsible for customer service, merchandising, and overall success of the store. This job maximizes customer and staff satisfaction and helps maintain company policies and procedures. To be successful, one must schedule, maintain payroll, and maximize sales each day. This position will understand and bring to life the company vision, mission, and values to associates.
Essential Duties and Responsibilities
- Delivering outstanding customer service
- Operate within Life is Good/Kitty Hawk Kites core values, mission, and purpose statement
- Careful selection and training of staff
- Maintaining correct amount of staff during various seasons and holidays
- Attending appropriate company functions and/or meetings
- Supervision of staff
- Maintaining the stores clean, safe, and attractive environment
- Staff schedules
- Opening & closing reports
- Payroll reports
- Sales documentation and reports
- Marketing reports
- Budget projections
- Transfer forms and packing slips
- Supervise merchandising
- Maintaining stock levels
Education and Experience
- 3 to 4 years experience in retail and 1 to 2 years of management experience, college degree is preferred.
Skills
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to apply concepts of basic algebra and geometry
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In most cases this position will be indoors in a climate controlled environment. There are occasions when work outdoors will be necessary, when this happens one can expect to deal with the natural elements. The noise level in this position is moderate.
Physical Requirements
One’s time will be spent climbing, balancing, stooping, kneeling, crouching, or crawling. Also, time will be spent standing, walking, sitting, and reaching. Expect to lift up to 35 lbs. Some other physical demands come from continuous computer work, cash register work, sales floor work, events work, and mail order work.
Department
Life is Good
Position Type
Management
Hours
Full Time