Life Cafe Assistant Leader

About the role

The Assistant Café Leader supports the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team. This role combines strong service leadership with operational know-how, ensuring the café runs smoothly, efficiently, and in alignment with Life Time’s hospitality standards.

Responsibilities

• Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution
• Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations
• Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance
• Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture
• Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift

Requirements

• Strong passion for hospitality, guest engagement, and team leadership
• Ability to lead by example and coach others in a fast-paced café environment
• Experience working with POS systems, food handling, and inventory processes
• Ability to lift up to 20 lbs repeatedly and perform physical tasks throughout shifts
• Strong communication and organizational skills
• High School Graduate or equivalent
• 1-2 years of leadership experience in a fast-casual or café setting
• ServSafe Manager certification or equivalent
• ServSafe Alcohol Safety or equivalent (if applicable)
• CPR/AED certification

Preferred Qualifications

• College degree in business, culinary arts, hospitality, or related field
• Knowledge of food costing, scheduling, and basic profit & loss analysis
• Experience leading team culture and driving sales through service
• Ability to develop and implement service recovery or upselling strategies
• Passion for creating a desirable, guest-centric café environment