Lien Resolution Team Lead
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. We need to include sections only if posting has real specific content.
We have company description, job description with overview, responsibilities, qualifications (required and preferred), location, additional info (compensation & benefits). Also schedule: "Full Time (8:30 AM - 5 PM EST)". That's schedule. Pay: "Competitive salary commensurate with experience" - that's vague, but rule says do NOT include Pay section unless posting actually states them, and we should not include filler like "commensurate with experience". So we should not include Pay section because it's not specific. Benefits: they list many benefits: medical, dental & vision, hospital plans, 401(k), life insurance, disability, HSA/DC FSA, EAP, tuition assistance, paid time off and holidays. That's specific enough. So we can include Benefits section.
Schedule: we have "Full Time (8:30 AM - 5 PM EST)". That's specific. So include Schedule.
Location: maybe not a heading; we could put in a short p.
We need sections: About the role? Could use overview as About the role. The posting includes "POSITION OVERVIEW". That's suitable for About the role. So we can have About the role
with paragraph(s) from overview.
Responsibilities: we have "Key Responsibilities" with bullet points. So Responsibilities
with - ...
Requirements: we have "Qualifications" with Required Qualifications and Preferred Qualifications. Could split into Requirements (maybe required) and Skills? But we have headings: Requirements, Qualifications, Skills. We need to decide. The instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include multiple of those as appropriate. We have qualifications (required and preferred). Could put Required Qualifications under Requirements, Preferred under Qualifications? Or combine both under Qualifications. But we need to avoid thin sections. Let's think: We have required qualifications list; we also have preferred qualifications list. Could make two sections: Requirements (required) and Qualifications (preferred). Or we could have Requirements (required) and Skills (maybe some skills like bilingual, etc). But better to follow typical: Requirements = required qualifications; Qualifications = preferred qualifications; Skills maybe not needed. We have skills like "Excellent written and verbal communication", "Strong command of settlement math", "Proficiency with legal case management software". Those are within required qualifications. Could treat them as part of Requirements.
Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Schedule.
We must not include Pay.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all bullet points from responsibilities, required qualifications, preferred qualifications, benefits list.
We must remove boilerplate: company description? It's substantive? It's about the firm; we could include as About the company? Not requested headings. But we could incorporate into About the role? The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." The company description is not a heading; we could include as a paragraph before sections? The instruction says output ONLY the HTML fragment. It didn't forbid including a paragraph about company description. It said preserve ALL substantive information; do not invent or summarize away detail. So we should include company description as a paragraph maybe under a heading? There's no heading for company description; we could just put a
with that text before the sections. That seems okay.
Similarly location: we can include a short p.
We must not include application instructions, EEO boilerplate, etc. So we need to cut those at the end.
Let's extract content.
Company Description paragraph(s): "Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, Our Mission Is Simple Changing Lives. One Client at a Time Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day. We believe our people are our greatest asset. We foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make informed decisions, continuously improve, and deliver exceptional results for our clients. Every role contributes directly to helping injured individuals navigate one of the most challenging times in their lives while supporting the continued growth and success of our firm. Our Core Values Faith – We act with integrity, honesty, and purpose in everything we do. Accountability – We take ownership of our work, our commitments, and the results we deliver. Leadership – We lead by example, inspire others, embrace continuous improvement, and develop high-performing teams. Loyalty – We build lasting relationships through trust, respect, and dedication to our clients, teammates, and community. Service to Our Clients – We are committed to delivering compassionate, responsive, and exceptional service that maximizes every client's opportunity for success. Service to Our Teammates – We foster a culture of collaboration, respect, support, and shared success where every team member has the opportunity to grow and thrive. Service to Our Community – We believe in making a positive impact beyond the workplace by serving and strengthening the communities where we live and work. If you are passionate about helping injured clients, thrive in a fast-paced, results-driven environment, and are committed to delivering exceptional client service while continuously growing your career, we invite you to join The Ward Law Group and help us change lives—one client at a time."
We'll keep that as a paragraph.
Job Description POSITION OVERVIEW: "The Lien Resolution Team Lead runs the function that determines how much of every settlement actually reaches our clients. You will supervise a team of reductions and lien resolution specialists, personally handle the largest and most complex lien files, and own the metrics that measure our performance — aggregate reduction rate, net-to-client percentage, and time from settlement to disbursement. This is a negotiation role with a management layer on top. Every dollar your team takes off a medical balance, a hospital lien, or a health plan’s subrogation claim is a dollar that goes to an injured client instead. You will set the standard for how hard those negotiations are pushed, hold the team to it, and step in personally when a provider or plan will not move."
We'll put that under About the role.
Key Responsibilities: list bullet points. Let's extract each bullet:
- Post-settlement medical bill and liens (maybe heading). Actually the bullet list starts with "Post-settlement medical bill and liens" then a sentence: "Lead the team. Supervise, train, and evaluate a team of reductions and lien resolution specialists. Assign files, manage workload distribution, run regular file reviews, and develop the team’s negotiation skills."
- "Own the numbers. Track and report aggregate reduction percentage, dollars saved, aging, and settlement-to-disbursement turnaround. Identify where the team is leaving money on the table and fix it."
- "Negotiate the hard files. Personally handle high-balance, high-complexity, and escalated reductions where the provider or plan has refused to move at the specialist level."
- "Resolve statutory and plan liens. Direct the resolution of Medicare conditional payments and Medicare Secondary Payer obligations, Florida Medicaid (AHCA) claims under Fla. Stat.409.910 including the administrative challenge process, ERISA and self-funded plan reimbursement claims, TRICARE and VA claims, and hospital and provider liens under applicable county ordinances."
- "Manage letter of protection balances. Negotiate LOP balances with treating providers and maintain documentation consistent with Fla. Stat.768.0427 disclosure requirements."
- "Apply the collateral source framework. Analyze health insurance payments, PIP benefits, and other collateral sources under Fla. Stat.768.76 to establish the correct reimbursement exposure before negotiating."
- "Build provider relationships. Establish and maintain working relationships and, where appropriate, standing reduction arrangements with high-volume providers, facilities, and lien resolution vendors."
- "Partner with the attorneys. Give trial and pre-suit attorneys accurate, timely lien exposure figures so they can evaluate settlement authority and advise clients on net recovery."
- "Protect the client experience. Ensure clients understand their closing statement and that disbursement is accurate, documented, and prompt."
- "Improve the process. Standardize templates, escalation paths, and negotiation playbooks; recommend and help implement case management system and workflow improvements."
- "Maintain compliance. Ensure every file satisfies trust accounting, Florida Bar, and firm documentation requirements before funds are released."
We'll put each as
- .
Qualifications Required: list:
- Minimum of four (4) years of experience in medical lien resolution, reductions, or settlement negotiation at a personal injury firm, lien resolution company, or healthcare recovery vendor.
- At least one (1) year of experience leading, training, or formally mentoring a team.
- Demonstrated track record of negotiating meaningful reductions on medical balances and liens, with the numbers to support it.
- Working knowledge of Medicare Secondary Payer rules and conditional payment resolution.
- Working knowledge of Florida Medicaid third-party recovery and the AHCA lien process.
- Familiarity with ERISA plan reimbursement claims and the practical difference between self-funded and fully insured plans.
- Understanding of Florida PIP and the collateral source framework as it affects reimbursement exposure.
- Strong command of settlement math — gross to net, attorney fees and costs, pro rata allocation, and common fund and made-whole considerations.
- Excellent written and verbal communication; able to be firm with providers and plainspoken with clients.
- Proficiency with legal case management software and spreadsheets.
Preferred Qualifications:
- Bilingual English/Spanish, spoken and written.
- Experience at a high-volume Florida plaintiff personal injury firm.
- Experience negotiating with hospital systems and large provider groups in the South Florida market.
- Paralegal certificate, or a bachelor’s degree in a related field.
- Experience building or refining a reductions workflow from the ground up.
- Familiarity with Medicare Set-Aside considerations in third-party liability settlements.
Location: "This position is open to work at our office 5 days a week. Office Locations: 7900NW 154th Street, Suite 101 Miami Lakes, FL 33016 Position Type: Full Time (8:30 AM - 5 PM EST)". We'll put location as a short p.
Additional Information Compensation & Benefits: list benefits:
- Competitive salary commensurate with experience (we will not include Pay section)
- Professional development and continuing education support
- Collaborative, growth-oriented team environment
- Medical, dental & vision
- Hospital plans
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
- Company paid short and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Employee Assistance Program
- Tuition Assistance
- Paid time off and paid holidays
We'll put Benefits section with those items (excluding the competitive salary line). Also maybe include "Professional development and continuing education support" etc.
Schedule: "Full Time (8:30 AM - 5 PM EST)". We'll put Schedule section with that.
We must not include Pay.
Now produce HTML fragment: start with maybe a
for company description, then
About the role
...overview...
, then Responsibilities
...
, then Requirements
... required qualifications...
, then Qual
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include multiple of those as appropriate. We have qualifications (required and preferred). Could put Required Qualifications under Requirements, Preferred under Qualifications? Or combine both under Qualifications. But we need to avoid thin sections. Let's think: We have required qualifications list; we also have preferred qualifications list. Could make two sections: Requirements (required) and Qualifications (preferred). Or we could have Requirements (required) and Skills (maybe some skills like bilingual, etc). But better to follow typical: Requirements = required qualifications; Qualifications = preferred qualifications; Skills maybe not needed. We have skills like "Excellent written and verbal communication", "Strong command of settlement math", "Proficiency with legal case management software". Those are within required qualifications. Could treat them as part of Requirements. Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Schedule. We must not include Pay. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all bullet points from responsibilities, required qualifications, preferred qualifications, benefits list. We must remove boilerplate: company description? It's substantive? It's about the firm; we could include as About the company? Not requested headings. But we could incorporate into About the role? The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." The company description is not a heading; we could include as a paragraph before sections? The instruction says output ONLY the HTML fragment. It didn't forbid including a paragraph about company description. It said preserve ALL substantive information; do not invent or summarize away detail. So we should include company description as a paragraph maybe under a heading? There's no heading for company description; we could just put a
with that text before the sections. That seems okay. Similarly location: we can include a short p. We must not include application instructions, EEO boilerplate, etc. So we need to cut those at the end. Let's extract content. Company Description paragraph(s): "Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, Our Mission Is Simple Changing Lives. One Client at a Time Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day. We believe our people are our greatest asset. We foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make informed decisions, continuously improve, and deliver exceptional results for our clients. Every role contributes directly to helping injured individuals navigate one of the most challenging times in their lives while supporting the continued growth and success of our firm. Our Core Values Faith – We act with integrity, honesty, and purpose in everything we do. Accountability – We take ownership of our work, our commitments, and the results we deliver. Leadership – We lead by example, inspire others, embrace continuous improvement, and develop high-performing teams. Loyalty – We build lasting relationships through trust, respect, and dedication to our clients, teammates, and community. Service to Our Clients – We are committed to delivering compassionate, responsive, and exceptional service that maximizes every client's opportunity for success. Service to Our Teammates – We foster a culture of collaboration, respect, support, and shared success where every team member has the opportunity to grow and thrive. Service to Our Community – We believe in making a positive impact beyond the workplace by serving and strengthening the communities where we live and work. If you are passionate about helping injured clients, thrive in a fast-paced, results-driven environment, and are committed to delivering exceptional client service while continuously growing your career, we invite you to join The Ward Law Group and help us change lives—one client at a time." We'll keep that as a paragraph. Job Description POSITION OVERVIEW: "The Lien Resolution Team Lead runs the function that determines how much of every settlement actually reaches our clients. You will supervise a team of reductions and lien resolution specialists, personally handle the largest and most complex lien files, and own the metrics that measure our performance — aggregate reduction rate, net-to-client percentage, and time from settlement to disbursement. This is a negotiation role with a management layer on top. Every dollar your team takes off a medical balance, a hospital lien, or a health plan’s subrogation claim is a dollar that goes to an injured client instead. You will set the standard for how hard those negotiations are pushed, hold the team to it, and step in personally when a provider or plan will not move." We'll put that under About the role. Key Responsibilities: list bullet points. Let's extract each bullet: - Post-settlement medical bill and liens (maybe heading). Actually the bullet list starts with "Post-settlement medical bill and liens" then a sentence: "Lead the team. Supervise, train, and evaluate a team of reductions and lien resolution specialists. Assign files, manage workload distribution, run regular file reviews, and develop the team’s negotiation skills." - "Own the numbers. Track and report aggregate reduction percentage, dollars saved, aging, and settlement-to-disbursement turnaround. Identify where the team is leaving money on the table and fix it." - "Negotiate the hard files. Personally handle high-balance, high-complexity, and escalated reductions where the provider or plan has refused to move at the specialist level." - "Resolve statutory and plan liens. Direct the resolution of Medicare conditional payments and Medicare Secondary Payer obligations, Florida Medicaid (AHCA) claims under Fla. Stat.409.910 including the administrative challenge process, ERISA and self-funded plan reimbursement claims, TRICARE and VA claims, and hospital and provider liens under applicable county ordinances." - "Manage letter of protection balances. Negotiate LOP balances with treating providers and maintain documentation consistent with Fla. Stat.768.0427 disclosure requirements." - "Apply the collateral source framework. Analyze health insurance payments, PIP benefits, and other collateral sources under Fla. Stat.768.76 to establish the correct reimbursement exposure before negotiating." - "Build provider relationships. Establish and maintain working relationships and, where appropriate, standing reduction arrangements with high-volume providers, facilities, and lien resolution vendors." - "Partner with the attorneys. Give trial and pre-suit attorneys accurate, timely lien exposure figures so they can evaluate settlement authority and advise clients on net recovery." - "Protect the client experience. Ensure clients understand their closing statement and that disbursement is accurate, documented, and prompt." - "Improve the process. Standardize templates, escalation paths, and negotiation playbooks; recommend and help implement case management system and workflow improvements." - "Maintain compliance. Ensure every file satisfies trust accounting, Florida Bar, and firm documentation requirements before funds are released." We'll put each as
for company description, then
About the role
...overview...
, thenResponsibilities
- ...
Requirements
- ... required qualifications...