Licensed Team Lead-Las Vegas, NV-LensCrafters

About the role

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. At LensCrafters, we want every person who enters our doors to feel our passion for care, and that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

Responsibilities

• Ensure the LensCrafters team provides unsurpassed customer service
• Proactive & solution driven, accurate execution & product knowledge
• Assist customers with selections, provide recommendations, assist sales associates
• Serve as a responsible alternate store key holder
• Under current & valid state Opticianry license, perform the following:
  • Provide expertise & product knowledge on lens choices based on the patient’s vision needs & OD prescription
  • Adjust and/or repair eyewear as needed
  • Present & dispense eyewear
  • Perform accurate digital measurements
• Custom fit glasses & precisely place prescription in lenses
• Work with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology
• Ensure finished eyewear meets optical standards & customer requirements
• Create a safe working environment for all; demonstrate safe work practices
• Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems

Requirements

• HS diploma/GED
• Current & valid state Opticianry license
• Strong optical & retail experience
• Knowledge of current optical theory & merchandise
• Strong communicator & listener
• Strong inter-personal skills
• Strong basic math skills
• Sales skills
• Problem solving ability
• Familiarity with cash register, computers & calculators
• Leadership & training experience
• Edging & mounting experience
• Basic optics knowledge & optical measurement experience

Preferred Qualifications

• State licensure (if applicable) &/or ABO Certification in non-licensed states
• LensCrafters Final Eyewear Inspector Certification
• LensCrafters Quality, Fitting & Adjusting Program
• Optical machinery/instruments experience
• Customer service experience
• AccuFit Digital Measurement System certification
• Knowledge of current store merchandise & lens options

Pay

35.76