Licensed Psychiatric Technician (LPT) (Crisis Walk In)

Key Highlights

Compensation: The compensation range for this role is $33.65–$48.08/ Hourly with final compensation determined based on experience, qualifications, and role scope.

Work Location & Expectations: This role requires daily in-person engagement at Indio Crisis Walk-in Center location.

Professional Development: Opportunity to collaborate with cross-functional leaders across Behavioral Health, Medical, Street Medicine, Public Health, Rural Health, and Tribal Health initiatives.

Key Responsibilities

• Client Support & Crisis Stabilization
• Provide direct care and continuous support to individuals experiencing acute behavioral health symptoms.
• Aid in de-escalation, emotional regulation, and behavior management in collaboration with clinical staff.
• Maintain patient safety and well-being, including behavioral observations, vital signs, and comfort needs.
• Support implementation of stabilization interventions and therapeutic activities.
• Engage youth, adults, and families in supportive, recovery-oriented interactions.
• Encourage family involvement when appropriate to support care and transitions.

• Meditation & Health Support
• Administer prescribed medications in accordance with scope of practice and program protocols.
• Observe and document medication responses, side effects, and changes in condition.
• Collaborate with RNs and prescribers to support safe medication management.
• Support individuals experiencing substance use challenges, including monitoring early withdrawal symptoms and promoting harm-reduction approaches.

• Milieu & Safety Management
• Help maintain a safe, structured, and therapeutic environment within the crisis setting.
• Conduct routine safety checks and support environmental safety protocols.
• Respond to behavioral escalations using approved de-escalation techniques.
• Aid in crisis interventions and safety planning as directed by clinical staff.

• Team Collaboration & Care Coordination
• Work closely with RNs, behavioral health providers, peer support specialists, and case managers.
• Participate in team huddles, care planning discussions, and shift coordination.
• Communicate patient status changes and safety concerns promptly to the care team.
• Support transitions of care, including warm handoffs to community providers.

• Documentation & Communication
• Maintain accurate and timely documentation of observations, interventions, medications, and safety checks.
• Communicate clearly and respectfully with patients, families, and team members.
• Support continuity of care through consistent and professional information sharing.

• Continuous Improvement & Professional Practice
• Participate in ongoing training related to crisis care, de-escalation, and behavioral health support.
• Contribute to a culture of safety, teamwork, and continuous improvement.
• Perform additional duties as needed to support site operations.

Requirements

• Key Competencies
• Therapeutic communication and de-escalation.
• Strong observation and situational awareness.
• Ability to remain calm and effective under pressure.
• Team collaboration and adaptability.
• Cultural humility and respect for diverse populations.
• Commitment to safety, dignity, and recovery-focused care.

• Required Qualifications
• Active, unrestricted California Licensed Psychiatric Technician (LPT) license.
• Experience providing direct care in behavioral health, psychiatric, or related settings.
• Strong observation, de-escalation, and communication skills.
• Ability to work effectively in a fast-paced, high-acuity environment.
• Commitment to patient-centered, recovery-oriented care.
• Willingness to work 12-hour shifts within minimum expectations for daytime, overnight, weekend, and holiday availability.

• Preferred Qualifications
• Experience in crisis settings, CWIC, CSU, inpatient psychiatry, ED, or community behavioral health programs.
• Experience working with youth and/or family systems.
• Experience supporting individuals with co-occurring mental health and substance use conditions.
• CPI, MAB, SAMA, or equivalent certification (or willingness to obtain upon hire).
• Bilingual (Spanish preferred).
• Proficiency with electronic health records (EHRs).