Licensed Private Client Banker

Location: 75 N Broadway - Tarrytown, New York 10591

About the Role

The Private Client Banker (PCB) is part of the Key Private Client Program and will focus on the entire client relationship with a plan-based approach to financial advice. As a PCB, you will deliver and refer appropriate financial solutions to KeyBank's client base with up to $2M in investable assets. The PCB helps new and existing clients achieve confidence in their financial wellness by assessing their financial needs, gathering and documenting client data, and offering appropriate products and services. PCBs identify products and services to meet client needs and refer to appropriate sales professionals in Retail, Key Investment Services, Private Bank, Mortgage, or Business Banking.

At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.

Responsibilities

• Embody a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
• Listen for clues for financial wellness opportunities during client conversations and provide effective and customized financial wellness recommendations to clients.
• Deliver on client solutions through referring investment and insurance products.
• Consistently attain individual activity, behavior, and outcome goals and expectations.
• Build a client referral pipeline via identification and development of internal and external centers of influence.
• Employ a disciplined approach to prospecting; document calling efforts.
• Develop and maintain an in-depth knowledge of private client products and services, as well as knowledge of competitive products and services to ensure meaningful in-depth financial wellness conversations with clients.
• Open personal and business accounts (consumer checking, small business, various deposit products, home equity, unsecured lending, certificates of deposit, etc.).
• Develop strong partnerships with branch teammates and line of business partners through in-person meetings, focusing on client acquisition and deepening the relationship of current clients; effectively manage internal and external centers of influence.
• Ensure compliance with operational, risk, security, and audit procedures and policies, including appropriate documentation of client interactions.
• Support branch operations, including assisting with client transactions on the Teller line as needed.
• Participate in and occasionally facilitate in-person morning huddles and end-of-day debriefs.
• Work on Saturdays as directed by management.
• Perform other duties as assigned; duties, responsibilities, and/or activities may change or new ones may be assigned at any time with or without notice.

Requirements

• High School Diploma, GED, or equivalent experience (required) or Bachelor's Degree (preferred).
• Experience in developing current and new customer relationships, achieving sales goals, and building referral sources in insurance and investment products (required).
• Foundational knowledge of sales and service techniques with clients, including tele-consulting, outside calling, prospecting, and networking (required).
• Comfortable interacting with small business clients, overcoming objections, and asking fact-finding questions with the goal of being helpful (preferred).
• Interpersonal interaction skills and an ability to build rapport in a matter of minutes (required).
• Demonstrated experience with influencing business partners and leveraging centers of influence (required).
• Working knowledge of PCs (MS Windows and Office Products including Word, Excel, etc.) (required).
• Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate clients on digital platforms and capabilities within Key (required).
• FINRA License S6 (required).
• FINRA License S63 (required).
• FINRA Security Industry Essentials (SIE) (required).
• Life, Accident, and Health Insurance Licenses (required).
• Ability to routinely and frequently operate a motor vehicle with a valid driver's license.

Skills

• Knowledgeable about the client’s accounts and business with the bank and uses sound judgment with clients and transactions.
• Demonstrated ability to attain sales and referral goals through preset appointments and quality conversations leading to recommendations that support clients’ financial wellness goals.
• Strong work ethic and high level of integrity.
• Excellent time management skills.
• Provide clients with expert advice on managing their finances, including investment strategies, retirement planning, and tax optimization.
• Build and nurture relationships with clients to understand their needs and provide solutions that enhance their financial well-being.
• Evaluate the overall health of a client's financial situation, including their ability to manage day-to-day finances, save for the future, and protect against financial risks.
• Actively identify and develop new client relationships through prospecting and networking.
• Develop and maintain strong relationships with high-net-worth clients, providing personalized service to meet their financial needs.
• Stay updated with market trends and analyze market conditions to provide informed financial advice.

Physical Demands

• Prolonged standing (5-8 hours per day).
• Frequent use of hands to manipulate/grasp objects.
• Ability to communicate face-to-face and on the phone with clients.
• Occasional bending and lifting from floor height.
• Frequent forward reach.
• Frequent lifting of 1 – 10 lbs.
• Occasional lifting of up to 30 lbs.

Pay

This position is eligible to earn a base hourly rate in the range of $25.00 - $38.46 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience, and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.

Benefits

Please click here for a list of benefits for which this position is eligible.