Licensed Practical Nurse (LPN) - Urgent Care

About the role

ConvenientMD is on a mission to make good health more convenient for all, improving how patients and providers experience healthcare in New England. We are building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that makes a difference, and are driven to learn from one another. We are seeking a dedicated Licensed Practical Nurse (LPN) to join our team as a vital clinical team member, providing high-quality care to patients while working alongside medical providers in a supportive, collaborative environment.

Responsibilities

Patient Care & Triage

• Conduct comprehensive patient triage by taking vital signs, documenting medical history, and performing observational examinations to identify immediate healthcare needs.
• Assist with patient exams, ensuring all necessary equipment and documentation are prepared, while supporting providers during testing and procedures.

Clinical Procedures

• Perform diagnostic and testing procedures, including vision, hearing, drug screens, breath alcohol testing, spirometry, and more.
• Execute point-of-care testing such as strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis.
• Provide cardiac and airway management, including ECGs, AED use, nebulizer treatments, and oxygen administration.
• Deliver wound care assessments, immunizations, and medication administration per federal and state regulations.

Patient Engagement & Documentation

• Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
• Maintain accurate electronic medical records, documenting patient histories and treatment details.
• Observe and report changes in patients' conditions, taking necessary action as needed.

Clinic Operations

• Ensure medical instruments and equipment are clean, sterilized, and maintained per organizational policies.
• Maintain a stocked and sterile workspace, supporting smooth clinic operations.

Collaboration with Clinical Team

• Work closely with other members of the clinical team to ensure seamless coordination of patient care.
• Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.
• Welcome and support the training of new clinic team members.

Required Availability

• Must be able to work 12-hour shifts in consecutive and/or non-consecutive days.
• Full-time: Three (3) 12-hour shifts per week with at least four (4) shifts per month on a Saturday or Sunday.
• Part-time: Two (2) 12-hour shifts per week with at least two (2) shifts per month on a Saturday or Sunday.
• Per diem: Four (4) 12-hour shifts per month, ideally working one (1) shift each week.
• Flexibility to work nights, weekends, and holidays.
• If needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic.
• Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute.

Requirements

Education & Certification

• High school diploma or GED required.
• State licensed practical nurse (LPN) with prior experience placing and monitoring IVs.
• For Maine and New Hampshire only: must be IV certified.
• Basic Life Support (BLS) certification from American Heart Association or American Red Cross. CPR, ACLS, or online-only classes are not accepted.

Core Competencies

• Compassionate, authentic, and patient-focused: supports patients through kindness, demonstrates understanding for others, and contributes to creating a community of belonging.
• Proactive and confident communicator (written and verbal): foreshadows and elevates concerns as they arise, unafraid of professional directness with colleagues and patients.
• Trustworthy: ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.
• Effective communicator and cross-collaborator: ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellent team player: enjoys collaborating with others and being part of a strong team dynamic.
• Technically savvy: proficient with Microsoft Office Suite or related software; experience with or ability to learn Experity and other business systems.

Bonus Qualifications

• 1–2 years of patient triage experience in an urgent care or emergency department preferred.

Benefits

• Collaborative team environment that encourages professional growth.
• Urgent care services at no cost to team members and their families.
• Extensive benefit offerings including health, dental, and vision coverage, company-paid short-term disability, and optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care (depending on location).
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and access to discounts on services and products such as hotels, travel, entertainment, restaurants, and more.