Licensed Practical Nurse/Licensed Vocational Nurse (LPN/LVN)

Location: Sherman, Texas, United States | Position Type: Full‑Time/Regular (future opening; hiring contingent upon STGi’s selection as the awardee for an active RFP).

Essential Functions

• Demonstrate basic knowledge of pharmacology and medication administration techniques per facility protocols, state regulations, and as prescribed by the PACT Provider.
• Work with the PACT team to check‑in/check‑out patients.
• Participate in all staff meetings and PACT huddles.
• Observe patients and report adverse reactions to medications, treatment, or physical/mental condition.
• Perform cardiopulmonary resuscitation (CPR) and assist during respiratory and cardiac arrest procedures.
• Perform a range of nursing procedures, including dressing changes, suture removal, oxygen administration, wound irrigation, catheterization, injection administration, and venipunctures.
• Prepare patients for laboratory procedures and examinations by providing information and instructions, while assisting the Primary Care Provider and RN Care Manager upon request.
• Set up and operate therapeutic and emergency equipment, including monitor, EKG, oxygen, automatic electronic defibrillator (AED), and portable suction.
• Maintain universal precautions and infection control practices.
• Assist support staff as needed.
• Document all pertinent patient information in medical records and VISTA to demonstrate quality care delivery and promote continuity of care.
• Assist in maintaining the VISTA clinic reminder tracking system current for each enrolled patient.
• Document all pertinent information and complete the VISTA Clinical Reminder Program as outlined by the site‑specific VAMC for compliance with the Director’s Performance Measures.
• Assist in scheduling patients for initial and follow‑up appointments in accordance with VA access standards and the patient’s medical necessity.
• Assure patients are informed regarding their plan of care, including lab and diagnostic test results as needed.
• Provide health‑educational materials and resources to patients and their families for informational purposes.
• Participate in the ongoing Performance Improvement Program between HNFS, its subcontractor(s), and the VAMC.
• Assist in ensuring that all required reports are completed accurately and completely.
• Assist the CBOC Clinic Manager (PA/NP or RN Care Manager) in maintaining clinic compliance with all federal, state, local, JCAHO, OSHA, Veteran Affairs, STG VA Program and subcontractor safety and operational regulations, directives, and standards.
• Assist the RN Care Manager in ensuring all patient information on access/wait‑time documentation is complete and accurate.
• Maintain confidentiality of all information and support patients’ privacy, rights, and safety.
• Apply basic concepts of customer service techniques, cultural diversity, and age‑specific characteristics.
• Document patient reminders, clinical reminders, clinical interactions, close encounters, answer questions, and perform other duties as needed to ensure a beneficial visit, online activity, and/or training and support of the PACT team.
• Make follow‑up visits.
• Provide general clerical/administrative support and coordination work for the unit.
• Perform other work‑related duties as assigned.

Required Skills

• Minimum of two (2) years of current clinical experience working in a similar environment.
• Outpatient clinical and/or other hospital experience preferred (Medical‑Surgical, Intensive Care Unit, Emergency Room, or other hospital experience preferred).
• Knowledge of basic methods and procedures and complex methods for coordinating and scheduling clinical care.
• Thorough knowledge of the variations in anatomy.
• Knowledge and ability to apply practical nursing principles, procedures, and techniques.
• Ability to assess patient condition, recognize adverse signs and symptoms, and react swiftly in emergency situations.
• Ability to follow orders and work under close supervision while demonstrating initiative and independence.
• Ability to provide, as directed by the provider, individualized and group counseling, guidance, and health instruction with a focus on disease prevention and health maintenance.
• Ability to provide educational material to patients and/or families regarding proper home health‑care activities (e.g., giving injections, taking blood pressures, changing wound dressings).
• Knowledge of pharmacological agents used in patient treatment, including desired effects, side effects, complications, and patient usage considerations.
• Knowledge of basic concepts of customer‑service technique related to age‑specific populations.
• Effective verbal and written communication skills along with proper telephone etiquette.
• Knowledge of specialized terminology associated with facility work and in‑depth knowledge of terminology used in Primary Care Practice.
• Excellent customer service skills.
• Knowledge of Microsoft Office software, electronic medical records, and computer maneuverability.
• Exceptional diplomatic communication skills and experience handling difficult customer situations.
• Detail‑oriented with the ability to multi‑task.

Required Experience

• LPN from an accredited nursing school.
• Current and unrestricted nursing license in the state of Texas.
• Current Cardiopulmonary Resuscitation (CPR)/Basic Life Support (BLS) certification from AHA or MTN.

Working Conditions / Physical Requirements

• Moderate physical activity; handling of average‑weight objects up to 25 lb.
• Standing and/or walking for more than four (4) hours per day.
• Work performed in a typical interior/office environment.
• Required to respond to any medical emergency within the clinic, potentially requiring fast walking or running to provide assistance.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Generous paid time off (PTO) policy.