Licensed Practical Nurse

The general purpose of this position is to maximize patient flow through the clinic while providing a stellar patient experience under the day-to-day direction of the on-duty nurse practitioner or physician assistant.

Responsibilities

• Assist in maintaining a safe, quality-based, survey-ready healthcare environment as required to maintain Joint Commission Accreditation.
• Conduct biometric screenings.
• Prepare and administer injections and immunizations prescribed by the provider on duty.
• Assist with cerumen removal and nebulizer therapy procedures as ordered by the provider on duty.
• Greet customers or potential patients while in the front area or near the clinic.
• Answer questions following HIPAA guidelines; consult with the provider for questions related to scope of services.
• Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow.
• Complete patient registration process, including scanning insurance, government-issued ID, obtaining consent forms, collecting payment, and outstanding balances.
• Collect the patient or responsible party's insurance information, if applicable; collect payments and log in the EHR.
• Scan all appropriate documents or alert the provider if they need to complete the scanning.
• Escort patients to the exam room.
• Collect and document patient's chief complaint, medical and medication history in the EHR.
• Obtain vital signs and patient history and enter the data in the EHR in designated clinics with completed competencies.
• Process patients in the waiting area following appropriate clinic flow.
• Provide waiting patients/potential patients guidance on registration, wait time, services, and payment methods.
• Answer phones, respond to questions, complete call backs (including lab reviews), and return calls as necessary.
• Clean and organize the clinic space daily, including taking out trash, logging and putting away supply orders, cleaning floors, examination rooms, and equipment disinfection.
• Participate in and prepare for off-site events as needed.
• Prepare weekly order for supplies for provider's approval.
• Prepare packages, laboratory specimens, and mail for shipping.
• If a float: Travel to designated clinics within a specified geographic area.
• Perform the essential job functions of this position with or without reasonable accommodation.

Requirements

• Minimum High School Diploma or GED.
• Experience as LPN or similar role.
• BLS Certification.
• Valid licensed practical nurse (LPN) licensure.
• Basic computer skills.
• Excellent administrative, communication, and organizational skills with high attention to detail.
• Basic math skills (counting, addition, and subtraction).
• Ability to work cooperatively in a fast-paced, team-based environment.
• Excellent customer service, organizational, and task-management skills.

Desired Qualifications

• Previous experience in retail, customer service, or healthcare.
• Knowledge of infection control practices.

About Us

At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in helping individuals live healthier lives right in our communities. Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education.

Benefits

• Comprehensive healthcare coverage, including medical, dental, vision, and prescription plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.