LICENSED PRACTICAL NURSE

Department: Diabetes Management & Education | Reports to: Provider/Director of Nursing

About the role

The Licensed Practical Nurse is responsible for performing and assisting the physician with patient care in an office setting. This role manages patient telephone calls, scheduling, call backs, care coordination, refills, assists with procedures, and cleans and stocks rooms.

Responsibilities

• Greets and escorts patients to exam room
• Rooms patients for provider exam utilizing established rooming standards
• Obtains and documents patient information including vital signs, height, weight, medications, history, symptoms, etc.
• Gives medications, to include injections, as ordered by the provider
• Instructs patients regarding preparation for tests and procedures
• Cleans and stocks work areas, including instrument cleaning and sterilization
• Manages patient telephone calls appropriately
• Calls patients to relay information, obtains information, shares test results, and provides advice/direction from the provider
• Manages requests for prescriptions and medication refills following provider guidelines
• Schedules special procedures and appointments
• Assesses and schedules appointments for patients needing same-day appointment
• Refers complex patient questions/situations to an RN or provider
• Advises patients utilizing accepted clinical information when provider input is not needed
• Monitors laboratory, x-ray, ECG results and other pertinent medical data under provider guidance
• Completes referrals using accepted standards
• Handles incoming and outgoing mail, assuring the provider sees all necessary information
• Speaks to callers, patients, physicians, other staff and anyone they interact with during their assigned hours in a polite, courteous, understandable manner that projects Primary Care Associates’ interest in providing high quality customer service
• Completes assigned duties in a timely and accurate manner
• Demonstrates a team spirit through cooperative, supportive professional work relationships
• Assists with procedures completed by provider
• Abstracts medical information on patient into EMR
• Complies with company policies and procedures
• Maintains a regular and reliable level of attendance
• Maintains confidentiality of patient information
• Performs other related duties as assigned by management

This job has no supervisory responsibilities.

Requirements

• Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience
• Valid, unrestricted LPN license in the State of Wisconsin
• Current BLS for healthcare certification
• Computer skills: Payroll system; EPIC Software
• Diabetic experience helpful but not required
• Graduate of a NLN accredited Registered Nursing program
• Excellent knowledge of medical terminology, physiology and anatomy
• Pleasant and effective communication skills
• Ability to work well with all customers of Primary Care Associates
• Ability to prioritize and work efficiently
• Ability to function as a part of a team with a cooperative attitude
• Able to work under pressure and in a fast pace environment
• Strong organizational skills
• Must have flexibility in work schedule

Physical demands & work environment

• Continually required to stand, walk, bend, stoop, talk or hear
• Continually required to utilize hand and finger dexterity
• Continually works around fumes, airborne particles, or toxic chemicals
• Continually exposed to bloodborne and airborne pathogens or infectious materials
• Noise level in the work environment is usually loud
• Must occasionally lift and/or move up to 100 pounds independently
• Specific vision abilities required: close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus
• Specialized equipment used: POCT machines (Cepheid; Glucometer)

Schedule

Monday through Thursday, hours will vary between a start time of 7:00 AM and an end time of 5:00 PM.